Higher Education Programs Operations Lead

Singapore Institute of Management Group; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Singapore Institute of Management (SIM) invites applications for a Programme Operations and Delivery Support role. The post leads coordination of academic and administrative activities to ensure high-quality programme delivery.

Ideal candidates hold a Bachelor’s degree in Education or related field, with 6+ years in higher education and at least 2 years in a supervisory capacity. You will work with partners, academics, and support staff to sustain smooth operations and student success.

Qualifications

• Bachelor's degree in Education, Business, or related discipline.
• At least 6 years in higher education or related sector, incl. 2 years in a supervisory or team lead role.
• Experience in programme operations, scheduling, or stakeholder coordination.
• Familiarity with regulatory requirements and quality assurance practices in higher education.

Responsibilities

• Coordinate programme delivery activities and administrative processes to ensure timely execution.
• Collaborate with University Partners, Heads of Programmes/Academics, and other functions to support operational delivery and timely communication.
• Coordinate student communications, lecturer sourcing, scheduling, and delivery arrangements in consultation with academic stakeholders.
• Plan class schedules, delivery arrangements, and allocate resources for efficient operations.

Skills

Communication

Organization

Analytical thinking

Problem solving

Stakeholder management

Education

Bachelor’s degree in Education, Business, or related discipline

Job description

Singapore Institute of Management (SIM) invites applications for a Programme Operations and Delivery Support role. The post leads coordination of academic and administrative activities to ensure high-quality programme delivery.

Ideal candidates hold a Bachelor’s degree in Education or related field, with 6+ years in higher education and at least 2 years in a supervisory capacity. You will work with partners, academics, and support staff to sustain smooth operations and student success.