Startup Programme Operations Lead

Singapore University of Social Sciences; Singapore; On-site; SGD 40,000 - 69,000; Full time

Job summary

Singapore University of Social Sciences is seeking an organised Programme Administration and Operations professional to manage programme timelines, registration, onboarding and participant records on internal platforms, ensuring accurate documentation.

You will coordinate mentor and stakeholder engagements, Masterclass contracts and supplier relationships, while supporting onboarding/offboarding and founder communications.

Qualifications

• Manage programme timelines and administrative processes.
• Coordinate registration, onboarding and participant records on internal platform.
• Support startup intake and selection exercises and manage programme documentation and databases.
• Track milestones, attendance and programme completion requirements.
• Coordinate programme logistics and vendor arrangements.
• Facilitate mentor agreements, speaker engagements and masterclass contracts, ensuring timely approvals, documentation, renewals and payment processing.
• Support onboarding/offboarding and coordinate founder communications and enquiries.
• Support ecosystem engagement activities.
• Maintain and improve SOPs, templates and administrative workflows.
• Support procurement and payment processing.
• Assisting with operational reviews and process enhancements.
• Undertake ad-hoc projects and assignments.
• Support the planning and execution of workshops, masterclasses, Demo Days and networking events.
• Coordinate event logistics, registrations and vendor management.
• Liaise with speakers, mentors and partners to ensure smooth event delivery.
• Prepare post-event reports and administrative follow-up.

Responsibilities

• Manage programme timelines and administrative processes.
• Coordinate registration, onboarding and participant records on internal platform.
• Support startup intake and selection exercises and manage programme documentation and databases.
• Track milestones, attendance and programme completion requirements.
• Coordinate programme logistics and vendor arrangements.
• Facilitate mentor agreements, speaker engagements and masterclass contracts, ensuring timely approvals, documentation, renewals and payment processing.
• Support onboarding and offboarding processes and coordinate founder communications and enquiries.
• Support ecosystem engagement activities.
• Maintain and improve SOPs, templates and administrative workflows.
• Support procurement and payment processing.
• Assisting with operational reviews and process enhancements.
• Undertake ad-hoc projects and assignments.
• Support the planning and execution of workshops, masterclasses, Demo Days and networking events.
• Coordinate event logistics, registrations and vendor management.
• Liaise with speakers, mentors and partners to ensure smooth event delivery.
• Prepare post-event reports and administrative follow-up.

Job description

Singapore University of Social Sciences is seeking an organised Programme Administration and Operations professional to manage programme timelines, registration, onboarding and participant records on internal platforms, ensuring accurate documentation.

You will coordinate mentor and stakeholder engagements, Masterclass contracts and supplier relationships, while supporting onboarding/offboarding and founder communications.