Senior Executive [ Manager ] | Marketing & PR Agency

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A boutique marketing agency in Singapore is in urgent need of 2 Senior Associates (Managers) to manage client accounts and team performance. Candidates should have 4-6 years of experience in management within a marketing agency. The role involves overseeing project deliverables, ensuring team collaboration, and participating in business development. This full-time position offers a gross salary range of $4,000 - $5,000 with a work schedule of 5 days a week, including 1 work-from-home day.

Qualifications

• 4-6 years of management experience in a marketing agency or related business like Public Relations.
• Familiarity with team, client, and brands communications.
• Experience with media liaison and account management.

Responsibilities

• Manage team expectations and client deliverables effectively.
• Ensure communication is clear within the team and with clients.
• Lead project deliverables from inception to completion.

Skills

Team Management

Client Management

Business Management

Communication Skills

Tools

Microsoft Project

Excel

Job description

• Role: Senior Associate [ Manager ] x 2
• Industry: Marketing Agency [ Malaysia & Singapore ]
• Working Days: 5 Days, 8.30am-5.30pm, 1 Day WFH
• Office is at Genting Lane [ Between Mattar & Farrer Park MRT ]
• Gross Range: $4,000 - $5,000 [ No AWS / No VB ]

Urgent hiring 2 headcount of Senior Associate (Manager) to start work by Early Jan 2026, prefer short notice & immediate starter.

Company is specialize in boutique retail & lifestyle marketing & communications agency in both Singapore and Malaysia.

Key Performance Indicators For This Post:

• Customer Satisfaction | 30%
• Internal Process Quality | 30%
• Team workers satisfaction | 20%
• Financial Performance For Portfolio | 20%

Requirements:

• At least 4-6 years of management experiences in marketing agency or related business in Public Relations, Media or Studio Management.
• Ideal candidates must familiar with all aspects from Team Management, Client Management, Brands Communications, Public Relations, Peer Fellowship and Business Management.

Client / Account Management:

• Develop accurate and informed scopes of work including schedules and budgets, using the correct tools (i.e. Microsoft Project, Excel ) and with regard to client and agency needs / expectations.
• Manage contract deliverables, account schedule and budget and ensure account progress from goal and deliverables from conception to completion including change management.
• Have a working knowledge of the workflows for media liaison, associates management tools
• Guide teams on mitigating risks on projects / account
• Enforce quality control processes in each project / account
• Ability to manage Singapore & Malaysia clientele directly or with partner agency

Communication Management:

• Set clear expectations for tasks and deliverables, communicating clearly to team and providing proper materials / documentation when necessary.
• Demonstrate good judgment in choosing methods of communication that are most effective and efficient (e.g. team meetings, in-person visits, phone calls, email)
• Escalate issues appropriately and professionally at all times; demonstrate good judgment during escalation process.

Internal Team Management

• Collaborate and coach key account associates to ensure client expectations are managed with regard to scope and progress in schedule and budget
• Align Personal Goals / Values of Individuals and Company
• Introduction to PR and social media
• Planning and organising at work and for account / project
• Research and resource and network building
• Working with the media and vendor partners
• Work with extended internal team ( Contracted associates, media monitoring agency, photographers, and partners ) to ensure client expectations can be met.

People & Corporate Citizenship:

• Lead brand ambassador of the company, an exemplary role model for the team
• Appropriately elevate and seek direction on conflicts or difficult people situations.
• Strive to be a positive influence on peer group and cross-capability team.

Business Development Participation

• Evaluate and identify key strategic actions / tools kits to develop the team / company
• Assist in strategic discussion/proposal with new clients (project basis / retainer)
• Through good work and harvest leads for potential business growth