Senior Executive, Human Resource Group Shared Services (6 Months Contract Convertible)

GMP Technologies; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

GMP Technologies is seeking a Senior Executive for the Human Resource Group Shared Services on a 6 months contract with convertible terms. The role centers on supervising a team, handling on/offboarding, and delivering HR support in alignment with policies and legal requirements.

You will monitor KPIs, manage HR processes, coach staff, and drive process improvements to enhance service quality and efficiency. A degree in HR or business and 3+ years HR experience are required.

Qualifications

• Degree in HR or Business is required.
• At least 3 years of HR experience.
• Minimum 1 year in a supervisory role.
• Experience with medical job family is a plus.
• Able to work under tight timelines and changing priorities.
• Fast learner, multi-tasker and team oriented.
• Proficient in MS Office and keen on automation opportunities.

Responsibilities

• Supervise a team handling on/offboarding activities.
• Provide HR administrative and advisory support.
• Ensure SLA and KPIs within HR Shared Services are met and reviewed.
• Monitor and report relevant HR metrics to stakeholders.
• Suggest process improvements to raise efficiency and customer experience.
• Coach the team on complex HR issues.
• Undertake other duties as required by the business.

Skills

HR advisory

Team supervision

SLA/KPI tracking

Quality assurance

MS Office

Process improvement

Multitasking

Education

Degree in HR or Business

Tools

MS Office

Job description

Senior Executive, Human Resource Group Shared Services (6 Months Contract Convertible)

Job Openings Senior Executive, Human Resource Group Shared Services (6 Months Contract Convertible)

About the job Senior Executive, Human Resource Group Shared Services (6 Months Contract Convertible)

As a Senior Executive, you will be supervising a team that focuses on on/offboarding activities and be the subject-matter expertise; monitor and follow-up on workload distribution and facilitate quality assurance observations to ensure service standards are met.

Job Responsibilities:

• Provide HR administrative and advisory support to the institutions in a consistent, accurate and timely manner.
• Ensure that the service level agreement (SLA) and key performance indicators (KPIs) within HR Shared Services are consistently met, reviewed, and revised when appropriate.
• Oversee and manage all agreed HR processes and ensure the services are delivered in line with policies and relevant Legislation requirement.
• Monitor, analyse and report appropriate metrics to measure and demonstrate the performance of the HR Shared Services to wider stakeholders and customers.
• Analyse work process design to implement improved processes and suggest appropriate solutions or improvements to raise the overall customer experience and efficiency.
• Coach the HR shared services team on complex HR issues.
• Any other duties deemed reasonable and necessary by the business.

Job Requirements:

• Degree in Human Resource or Business related discipline.
• At least 3 years of HR experience.
• Minimum 1 year experience in a supervisory role.
• Experience in handling medical job family would be an advantage.
• Able to work under tight timeline and respond to changing priorities.
• Fast learner, multi-tasker and strong team player.
• Able to prioritise work, organised, meticulous and proactive.
• Proficient in MS Office (Word, Excel).
• Interested in exploring technological system solutions to automate repetitive tasks.

Only shortlisted candidate will be notified.