Senior Road Tax & Lay-Up Operations Lead

GVT Government Technology Agency; Singapore; Sur place; SGD 45 000 - 70 000; Plein temps

Résumé du poste

GVT Government Technology Agency is seeking a Principal / Senior / Executive for Road Tax & Lay-Up to join a dedicated public service team in Singapore. You will handle road tax matters, interact with the public by phone and written correspondence, and ensure timely and accurate processing of transactions.

You will also support road tax enforcement, prepare and issue Court notices, monitor operational statistics, and contribute to process improvements, including system testing and business

Qualifications

• Knowledge in any discipline.
• Customer-focused with good interpersonal and communication skills.
• Able to work independently and as part of a team.
• Organised and meticulous with good attention to detail.
• Good analytical skills and comfortable working with numbers.
• Candidates with relevant working experience may be considered for senior roles.
• Medical declaration may be required and/or further assessment during shortlisting.

Responsabilités

• Administer road tax matters and ensure timely collection of vehicle taxes and fees.
• Handle cases and engage with the public via phone and written correspondence.
• Assess and process transactions; verify information across systems; apply policies.
• Support road tax enforcement; prepare and issue Court notices.
• Monitor and report operational statistics.
• Contribute to process and service improvements including business process reviews and user testing of systems.

Connaissances

Interpersonal skills

Analytical thinking

Independent worker

Team player

Attention to detail

Outils

Microsoft Word

Microsoft Excel

Description du poste

GVT Government Technology Agency is seeking a Principal / Senior / Executive for Road Tax & Lay-Up to join a dedicated public service team in Singapore. You will handle road tax matters, interact with the public by phone and written correspondence, and ensure timely and accurate processing of transactions.

You will also support road tax enforcement, prepare and issue Court notices, monitor operational statistics, and contribute to process improvements, including system testing and business