[LTA-VS] PRINCIPAL / SENIOR EXECUTIVE, HEAVY VEHICLE PARKING

Land Transport Authority; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

Land Transport Authority in Singapore seeks a Principal / Senior Executive for Heavy Vehicle Parking to manage licence applications, enforcement actions and stakeholder engagement. You will investigate HV parking sites, handle inquiries, and support system testing while analyzing data with advanced Excel to derive actionable insights.

The role requires strong writing and communication skills, customer-facing flair, adaptability, and independence to multi-task.

Qualifications

• Knowledge in any discipline.
• Proficient in Word and Excel.
• Enforcement experience is a bonus.
• Strong writing and communication skills.
• Customer-facing with good interpersonal skills.
• Highly adaptable, able to work independently and multi-task.
• Class 3 driving license preferred.
• Mandarin or Chinese dialects would be an advantage.
• Medical declaration and/or assessment may be required.

Responsibilities

• Process applications for HV parking licences.
• Interact with park operators and owners.
• Investigate at HV parking places and enforce obstructive actions.
• Respond to customer requests via phone or in person.
• Conduct user acceptance testing for new system changes.
• Summarize large data sets and perform analysis using advanced Excel.

Skills

Word

Excel

Customer Service

Communication

Writing

Interpersonal

Adaptable

Independent

Multi-tasking

Class 3 License

Mandarin Advantage

Enforcement Experience

Tools

Microsoft Word

Microsoft Excel

Job description

What the role is:

Principal / Senior Executive, Heavy Vehicle Parking

What you will be working on:

You will be part of a team managing the processing of applications for licences to operate Heavy Vehicle (HV) Parks and Vehicle Parking Certificates. The work involves interaction with the heavy vehicle park operators and heavy vehicle owners. You will be responsible in carrying out investigations at HV parking places and take enforcement actions against HV operators who cause obstructions on licensed parking lots. Your duties also include responding to customer requests and inquiries via the telephone or in person. You will conduct user acceptance testing on new system functionalities when there are changes to business processes or follow‑up testing for validation of identified issues. You will be expected to summarize large quantities of data, crunch, analyse and get fruitful results for complex queries using advanced excel functions and formulas.

What we are looking for:

• Knowledge in any discipline
• Proficient in Microsoft Office applications, especially Word and Excel
• Experience in enforcement will be a strong bonus
• Good writing and communication skills
• A flair in interacting and handling customers
• Highly adaptable, able to work independently and multi-task
• Preferably with a Class 3 drivers license
• Proficiency in Mandarin or Chinese dialects would be an advantage, as the role requires engagement with SME stakeholders who may prefer to communicate in these languages

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us.**\,\,\,\,\,** *Mean?** Not mandatory mandatory mandatory**