Principal Heavy Vehicle Parking Operations Lead

Land Transport Authority; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

Land Transport Authority in Singapore seeks a Principal / Senior Executive for Heavy Vehicle Parking to manage licence applications, enforcement actions and stakeholder engagement. You will investigate HV parking sites, handle inquiries, and support system testing while analyzing data with advanced Excel to derive actionable insights.

The role requires strong writing and communication skills, customer-facing flair, adaptability, and independence to multi-task.

Qualifications

• Knowledge in any discipline.
• Proficient in Word and Excel.
• Enforcement experience is a bonus.
• Strong writing and communication skills.
• Customer-facing with good interpersonal skills.
• Highly adaptable, able to work independently and multi-task.
• Class 3 driving license preferred.
• Mandarin or Chinese dialects would be an advantage.
• Medical declaration and/or assessment may be required.

Responsibilities

• Process applications for HV parking licences.
• Interact with park operators and owners.
• Investigate at HV parking places and enforce obstructive actions.
• Respond to customer requests via phone or in person.
• Conduct user acceptance testing for new system changes.
• Summarize large data sets and perform analysis using advanced Excel.

Skills

Word

Excel

Customer Service

Communication

Writing

Interpersonal

Adaptable

Independent

Multi-tasking

Class 3 License

Mandarin Advantage

Enforcement Experience

Tools

Microsoft Word

Microsoft Excel

Job description

Land Transport Authority in Singapore seeks a Principal / Senior Executive for Heavy Vehicle Parking to manage licence applications, enforcement actions and stakeholder engagement. You will investigate HV parking sites, handle inquiries, and support system testing while analyzing data with advanced Excel to derive actionable insights.

The role requires strong writing and communication skills, customer-facing flair, adaptability, and independence to multi-task.