Senior Executive/Executive, Claims Services - Property & Casualty

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading general insurer in Singapore is seeking candidates for a role in managing medical insurance claims. The ideal candidate will have relevant qualifications in general insurance and tertiary education, along with strong communication and negotiation skills. Responsibilities include supervision of claims, handling enquiries, and guiding staff. The position offers an opportunity to contribute to a respected insurance company with a long-standing presence in the market.

Qualifications

• Experience in managing medical insurance claims.
• Knowledge of medical insurance processes.

Responsibilities

• Assist in supervision and management of medical insurance claims.
• Handle enquiries and correspondence of medical claims.
• Investigate and negotiate claims settlements and recoveries.
• Guide staff on difficult claims.
• Review claim files including monitoring of recoveries.

Skills

Communication skill

Negotiation skill

Coaching skill

Market awareness

Education

Tertiary education

Relevant qualifications in general insurance

Job description

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer‑centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards’ Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group – one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non‑life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Assist in the supervision and management of medical insurance claims
• Handle enquiries and correspondence of medical claims
• Investigate and negotiate claims settlements & recoveries
• Help or guide staff on difficult claims
• Review claim files including monitoring of recoveries, setting of reserves and claims payment
• Manage clients and intermediaries
• Manage complaints
• Train, guide and coach junior staff
• Undertake any other duties as may be assigned

QUALIFICATIONS

• Tertiary education
• Relevant qualifications in general insurance

OTHER INFORMATION

• Operating experience in Medical claims
• Medical insurance knowledge
• Claims technical know-how
• Technical knowledge of underwriting including reinsurance
• Conceptual skill
• Communication skill
• Negotiation skill
• Coaching skill
• Market awareness

Please note that your application will be sent to and reviewed by the direct employer - MSIG Insurance (Singapore) Pte Ltd.