Senior Customer Care & Key Accounts Executive

Lives Group; Singapore; Sur place; SGD 42 000 - 60 000; Plein temps

Résumé du poste

QT Instruments (S) Pte Ltd, a group company of Lives Group, is seeking a Senior Customer Care Executive in Singapore. You will prepare quotations, manage key account orders, and coordinate deliveries regionally while supporting renewal and growth with the sales team.

You will build strong client relationships, meet sales targets, and utilize Salesforce to track activity and performance. This role requires 3–5 years of relevant experience and a proactive approach to customer service and revenue

Qualifications

• 3–5 years of experience in customer care or sales.
• Experience using Salesforce CRM.
• Ability to meet sales targets and contribute to revenue.

Responsabilités

• Prepare sales quotations and update information in the Sales CRM system.
• Manage Key Account Customers’ daily blanket orders and contracts, coordinating deliveries.
• Ensure orders renewal and continuity with the sales and marketing team.
• Build strong relationships with clients by understanding needs and providing excellent service.
• Work to meet or exceed team sales targets and generate revenue and profits.
• Maintain detailed selling activity records in Salesforce and report performance to management.
• Assist in preparation and submission of sales tenders.
• Perform other duties as assigned by Senior Management.

Outils

Salesforce

Description du poste

QT Instruments (S) Pte Ltd, a group company of Lives Group, is seeking a Senior Customer Care Executive in Singapore. You will prepare quotations, manage key account orders, and coordinate deliveries regionally while supporting renewal and growth with the sales team.

You will build strong client relationships, meet sales targets, and utilize Salesforce to track activity and performance. This role requires 3–5 years of relevant experience and a proactive approach to customer service and revenue