Key Account Support Specialist (Chemical Industry)

PERSOL; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

PERSOL in Singapore is seeking a customer service professional to support key accounts, coordinate internal operations, and ensure timely product availability. You will handle orders, RFQs, and inquiries while maintaining high service levels.

The role requires 3+ years in customer service, excellent communication, and comfort with OT and occasional travel within the region. ERP system experience is highly valued.

Qualifications

• 3+ years of experience in customer service or related role.
• Experience in chemical industry preferred.
• Excellent communication and time management skills.
• Willing to work OT and occasional business travel.

Responsibilities

• Support Key account Managers to maintain customer relationships.
• Handle daily orders, RFQs, and invoicing issues.
• Coordinate with plant production, purchasing and logistics.
• Respond promptly to quotes and orders with accuracy.

Skills

Customer service

Time management

Multitasking

Communication

Tools

QAD ERP

SAP ERP

Oracle ERP

Job description

PERSOL in Singapore is seeking a customer service professional to support key accounts, coordinate internal operations, and ensure timely product availability. You will handle orders, RFQs, and inquiries while maintaining high service levels.

The role requires 3+ years in customer service, excellent communication, and comfort with OT and occasional travel within the region. ERP system experience is highly valued.