Senior Consultant, AI Consulting

Singtel Group; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading technology services firm in Singapore is seeking an experienced Senior AI Management Consultant to join the AI Consulting team. You will analyze business processes and drive operational excellence, helping clients to design and implement AI strategies. Applicants should hold a master's degree and have 3-6 years of consulting experience, particularly in AI strategy and process transformation. Key skills include analytical thinking and excellent communication abilities. This role offers competitive compensation and opportunities for professional development.

Benefits

Competitive compensation

Professional development support

Qualifications

• 3-6 years of relevant management or strategy/operations consulting experience.
• Demonstrated experience in AI strategy or process transformation.
• Ability to manage multiple stakeholders and workstream responsibilities.

Responsibilities

• Assess client readiness for AI and identify performance gaps.
• Develop AI transformation roadmaps and high-level solutions.
• Lead workstreams and manage project activities with minimal supervision.

Skills

Analytical thinking

Excellent English communication

Client-facing skills

Multilingual

Education

Master's degree

Tools

Visio

Lucidchart

Power BI

Tableau

Python

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Who we are looking for:

We are looking for an analytical and forward-thinking(Senior) AI Management Consultant to join the AI Consulting team within NEXT. In this role, you will help clients design and implement AI-enabled strategies, analyse business processes, and drive operational excellence across diverse industries. You will work closely with senior leaders to identify performance gaps, define improvement opportunities, and deploy solutions that create measurable business impact short- and long term impact.

What you will do:

Strategy & Business Analysis

• Assess client readiness for AI, data maturity and advanced analytics adoption
• Map, analyze, and redesign end-to-end business processes to identify bottlenecks, inefficiencies, and automation opportunities through data-driven diagnostics
• Analyze financial and operational data to identify performance gaps and growth opportunities
• Conduct operational assessments and facilitate workshops to co-create future-state processes with client stakeholders of all levels (incl. C-Level) and benchmark current performance vs. best practices
• Develop business cases and strategic frameworks to support prioritization of opportunities

Transformation

• Develop AI transformation roadmaps, high-level solutions and implementation plans
• Define and track performance metrics (KPIs) to monitor operational improvements
• Support implementation of optimized workflows, digital tools, and performance dashboards
• Collaborate with data science and engineering teams to ensure data readiness and translate business needs into AI-driven solutions
• Support (organizational) change management efforts and ensure smooth adoption of new processes

Client Engagement & Delivery

• Lead workstreams and manage day-to-day project activities with minimal supervision
• Collaborate with cross-functional teams to ensure successful project outcomes
• Prepare and deliver high-quality presentations, reports, and recommendations to senior executives
• Build strong client relationships through clear communication and problem-solving expertise
• Mentor junior team members and contribute to practice development initiatives

What you should possess:

• Hold a master’s degree, with 3-6 years of relevant management or strategy/ operations consulting experience
• Outstanding academic performance and strong record of extracurricular activity
• Demonstrated experience in AI strategy, process transformation, or operational excellence.
• Customer-oriented and commercial thinking
• Ability to manage multiple stakeholders at all levels (incl. C-level), and workstream responsibilities
• Excellent English communication, presentation, and client-facing skills

What will make you stand out from the other candidates:

• Experience with process mapping, process improvement methodologies and process mapping tools (e.g., Visio, Lucidchart, Loop).
• Exposure to AI/ML concepts, digital transformation, or automation technologies (RPA, workflow tools).
• Experience working in sectors such as financial services, healthcare, manufacturing, or technology.
• Familiarity with data analytics tools (e.g., Power BI, Tableau, Python)
• Multilingual, with proficiency in at least two other languages relevant for an APAC context

Why Join NCS

• Lead high-impact Data & AI advisory programs for major enterprises and public sector clients.
• Shape enterprise strategies and governance frameworks that drive real transformation.
• Work with a talented, multidisciplinary team in a collaborative environment.
• Competitive compensation and strong professional development support.

We are driven by ourAEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We arecommitted to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, wemake the extraordinary happen.