Senior Community Ops Lead - Healthcare & Patient Experience

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable healthcare institution in Singapore is looking for an Assistant Manager/Senior Executive to support community operations. The role involves engaging with residents to promote healthy lifestyles, managing operational performance, and enhancing patient experiences. Qualified candidates should possess a Bachelor's Degree and have at least 2 years of relevant work experience, with a preference for backgrounds in healthcare or customer service. Strong communication and interpersonal skills are essential.

Qualifications

• Bachelor's Degree required.
• Minimum 2 years of working experience.
• Experience in healthcare operations or customer service preferred.

Responsibilities

• Support Community Care team in operations.
• Engage with community partners for health.
• Monitor performance of operational KPIs.
• Evaluate new programmes and technology use.
• Manage resident feedback and service improvements.

Skills

Healthcare operations experience

Customer service skills

Written communication

Interpersonal skills

Responsibility management

Education

Bachelor's Degree

Job description

A reputable healthcare institution in Singapore is looking for an Assistant Manager/Senior Executive to support community operations. The role involves engaging with residents to promote healthy lifestyles, managing operational performance, and enhancing patient experiences. Qualified candidates should possess a Bachelor's Degree and have at least 2 years of relevant work experience, with a preference for backgrounds in healthcare or customer service. Strong communication and interpersonal skills are essential.