Senior Cloud Infrastructure & Observability Engineer

Assurity Trusted Solutions; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A government technology subsidiary in Singapore is looking for a seasoned IT operations professional to manage Digital Experience Management and ITSM tools. You will supervise a team of Ops Engineers, improve user experience, and ensure requests are handled promptly. Candidates should have at least 8 years of experience, proficiency in PowerShell scripting, knowledge of ITIL processes, and familiarization with automation tools. Join a collaborative team dedicated to enhancing cyber security and operational efficiency.

Qualifications

• At least 8 years experience working on IT operations in an enterprise environment.
• Proficient in PowerShell scripting.
• Knowledgeable in Automation workflows design.
• Proficient in ITIL processes such as Change Management, Problem Management, and Incident Management.

Responsibilities

• Oversee and coordinate the operation of Digital Experience Management & ITSM tools.
• Educate and train ICT Support Engineers.
• Proactively improve Endpoint user experience.
• Document requirements for Public Service agencies.

Skills

IT operations experience

PowerShell scripting

ITIL processes knowledge

Automation workflows design

Endpoint user experience improvement

Data-driven approach

Education

At least 8 years of experience in IT operations

Tools

Nexthink

Riverbed

Dynatrace

PowerBi

Tableau

Qliksense

Job description

A government technology subsidiary in Singapore is looking for a seasoned IT operations professional to manage Digital Experience Management and ITSM tools. You will supervise a team of Ops Engineers, improve user experience, and ensure requests are handled promptly. Candidates should have at least 8 years of experience, proficiency in PowerShell scripting, knowledge of ITIL processes, and familiarization with automation tools. Join a collaborative team dedicated to enhancing cyber security and operational efficiency.