Senior Business Development Manager

Harold Express; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Harold Express is seeking a dynamic Sales Lead to generate and engage with business partners, building new opportunities for freight forwarding solutions. You will plan client approaches, maintain relationships, and work toward ambitious sales targets while collaborating with internal teams to deliver value-driven logistics options.

You will lead strategic sales plans, conduct regular client visits, and maintain CRM records to monitor opportunities and progress.

Qualifications

• 5+ years of field sales experience in freight forwarding or international logistics.
• Proven track record of achieving sales targets.
• Strong hunter mentality with ability to identify, engage and close new business.
• Excellent understanding of international transportation (air, sea, land).
• Fluency in English; additional languages a plus.

Responsibilities

• Deliver gross profit budgets and achieve assigned sales targets for the territory.
• Develop and execute strategic sales plans to achieve objectives.
• Identify, target, and build relationships with new and existing clients.
• Maintain relationships with key stakeholders and CRM records.
• Conduct client visits, calls and business development activities.
• Build a sales pipeline and exceed territory targets.
• Understand customer requirements and recommend logistics solutions.
• Keep up to date with market developments and industry trends.
• Provide timely responses to customer enquiries and issues.
• Collaborate with sales teammates and internal teams to maximize opportunities.

Skills

Hunter mentality

Closing new business

Communication skills

English fluency

Education

Diploma/Degree in Business or Logistics

Tools

CRM systems

MS Office

Sales reporting tools

Job description

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will strategically plan their approach to clients and offer compelling solutions to cater for client's needs. They are responsible for maintaining and developing relationships in order to meet sales goals.

• Deliver gross profit budgets and achieve assigned sales targets for the territory.
• Develop and execute strategic sales plans to achieve individual and team business objectives.
• Identify, target, and build strong relationships with new and existing clients within the assigned territory.
• Develop and maintain relationships with key stakeholders, both internal and external.
• Conduct regular client visits, calls, and other business development activities to engage prospects and existing customers.
• Build and maintain a healthy sales pipeline that exceeds territory targets and supports consistent business growth.
• Identify, qualify, and promptly follow up on new business opportunities, ensuring accurate and timely updates in the CRM system.
• Understand customer requirements and recommend suitable logistics solutions that add value to their supply chain.
• Keep up to date with market developments, shipping routes, service offerings, and industry trends to identify new business opportunities.
• Maintain accurate records of customer information, business activities, opportunities, and sales progress.
• Respond to customer enquiries and provide timely solutions to customer issues.
• Work closely with sales colleagues and relevant internal teams to maximize business opportunities and achieve overall company objectives.
• Handle customer complaints and provide effective troubleshooting and resolution.
• - Maintain strong customer relationships through regular engagement, follow-up, and service support.
• Monitor market and competitor activities to identify potential opportunities and support business growth.

The Ideal Candidate:

• Diploma/Degree in Business, Logistics, or a related field.
• Minimum 5 years of field sales experience in freight forwarding or international logistics, with a documented track record of achieving sales targets.
• Strong hunter mentality with the ability to identify, engage, and close new business.
• Excellent understanding of international transportation (air, sea, land) and market dynamics.
• Proficiency in CRM systems, Microsoft Office, and sales reporting tools.
• Outstanding communication, presentation, and negotiation skills.
• Fluency in English; additional language skills are a plus.
• A proactive, results-driven team player with high commercial acumen.