Senior Bank Officer ESS

Recruit Express Pte Ltd; Singapore; On-site; SGD 29,000 - 41,000; Part time

Job summary

Recruit Express Pte Ltd in Singapore is hiring for a Contact Centre role on a 1-year contract. You will handle inbound calls for accounts servicing, campaigns and product enquiries, and assist with helpdesk inquiries. You will ensure compliance and maintain confidentiality of customer information.

Salary ranges from SGD 2,600 to SGD 3,700 per month, depending on experience. Monday to Friday 9 AM to 6:30 PM. We regret that only shortlisted candidates will be contacted for interviews.

Qualifications

• Inbound call handling for accounts servicing, campaigns, product enquiries and helpdesk requests.
• Ensure follow-through on case handling and customer communications.
• Ensure group compliance and confidentiality in handling customer enquiries and transactions.
• Assist in duties and projects as assigned.

Responsibilities

• Inbound call handling for accounts servicing, campaigns, product enquiries and helpdesk enquiries.
• Fulfillment follow through on case handling and with customers.
• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information.
• Assist in any duties and projects as assigned.

Job description

• West Office
• 1 Year Contract
• Contact Centre
• Monday to Friday 9AM to 630PM
• Salary $2600 to $3700 per month (depending on experience)

About the job:

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;
• Fulfillment follow through on case handling and with customers;
• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information
• Assist in any duties and projects as assigned

We regret to inform that only suitable candidates will be shortlisted for an interview.