Senior B2B SaaS AE — Greater China (New Logos)

Joinimagine; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Zendesk seeks a Senior Account Executive to drive new business and expand existing relationships in the Customer Experience space. You will own a robust pipeline, source opportunities, and close deals with Mandarian/Cantonese-speaking customers in their markets.

You will operate in a high-velocity, product-led environment, collaborating with cross-functional teams to align solutions with client goals and ensure long-term partnerships. Hybrid work model offered.

Qualifications

• 8+ years of B2B SaaS sales experience with a track record of exceeding targets.
• Ability to communicate in Mandarin and/or Cantonese.
• Proven experience in acquiring new logo and expanding accounts.
• Skilled at navigating complex sales cycles and renewals with value-based selling.

Responsibilities

• Drive top-line revenue by acquiring new commercial customers and expanding existing accounts.
• Own net-new logo acquisition and build your own pipeline of opportunities.
• Manage relationships to ensure satisfaction, retention, and strategic partnerships.
• Cross-sell additional Zendesk products to optimize revenue and profitability.
• Use data and customer insights to improve conversion and retention in the pipeline.

Skills

B2B SaaS sales

New logo pursuit

Pipeline development

Executive communication

Mandarin/Cantonese

Forecasting

Travel 50%

Education

BA/BS degree or equivalent

Tools

Salesforce

Clari

Job description

Zendesk seeks a Senior Account Executive to drive new business and expand existing relationships in the Customer Experience space. You will own a robust pipeline, source opportunities, and close deals with Mandarian/Cantonese-speaking customers in their markets.

You will operate in a high-velocity, product-led environment, collaborating with cross-functional teams to align solutions with client goals and ensure long-term partnerships. Hybrid work model offered.