SaaS SMB Growth Executive — Greater China

Zendesk; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Zendesk seeks an SMB Account Executive for the Greater China region. You will grow the account base by hunting new opportunities and closing deals, focusing on customers in Greater China. Build broad relationships and collaborate cross-functionally to drive revenue and product adoption.

The role requires a proven SaaS sales background, bilingual English and Mandarin, and strong pipeline management. This hybrid role combines onsite office days with remote work, and emphasizes data-driven growth

Qualifications

• BA/BS degree or equivalent experience required.
• At least 2 years of B2B SaaS sales with a track record of exceeding targets.
• Bilingual in English and Mandarin required; Cantonese is a plus.
• Strong presentation, negotiation, and deal-closing skills.

Responsibilities

• Drive revenue growth by acquiring new customers and expanding accounts.
• Manage and nurture customer relationships for high satisfaction and retention.
• Cross-sell products to optimize account revenue and profitability.
• Maintain a robust sales pipeline and accurate forecasts in Salesforce.
• Collaborate with internal teams to enhance sales strategies and execution.

Skills

B2B sales

SaaS sales

English

Mandarin

Salesforce

Clari

Presentation

Negotiation

Education

BA/BS degree or equivalent

Tools

Salesforce

Clari

Job description

Zendesk seeks an SMB Account Executive for the Greater China region. You will grow the account base by hunting new opportunities and closing deals, focusing on customers in Greater China. Build broad relationships and collaborate cross-functionally to drive revenue and product adoption.

The role requires a proven SaaS sales background, bilingual English and Mandarin, and strong pipeline management. This hybrid role combines onsite office days with remote work, and emphasizes data-driven growth