Senior Associate / Assistant Vice President, Know Your Customer, CORE Team, Institutional Banki[...]

300005 Chief Executive's Office_00002555; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A financial institution based in Singapore is looking for a Senior Associate / Assistant Vice President to manage a team dedicated to CDD Onboarding & Account Opening. The role requires a strong background in AML/KYC with at least 6 years of relevant experience and the ability to lead and develop staff. The successful candidate will ensure compliance with regulations while monitoring team productivity and operational efficiency. This is a full-time position within the Institutional Banking Group COO Office.

Qualifications

• Minimum 6 years of AML/KYC experience in CDD Onboarding or Account Opening.
• AML, CFT & Sanctions knowledge with understanding of KYC requirements.
• Intermediate proficiency in Microsoft tools.

Responsibilities

• Manage a team focusing on CDD Onboarding & Account Opening.
• Monitor team productivity and compliance with SLAs.
• Deliver coaching and assess staff training needs.

Skills

AML/KYC experience

Leadership and coaching

Analytical skills

Detail-oriented

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Excel

Education

Bachelor’s degree

Tools

Microsoft tools

Job description

Senior Associate / Assistant Vice President, Know Your Customer, CORE Team, Institutional Banking Group COO Office (WD72226)

Responsibilities

• Manage a team of 4-5 staff focusing on end-to-end CDD Onboarding & Account Opening process for IBG customers.
• Perform independent checking to ensure quality of CDD records (including Account Opening documents) & Screening assessment performed by team members.
• Provide guidance on risk assessment & exercise risk calls, where appropriate.
• Be the first level escalation point & provide advisory to new / complex / ambiguous scenarios raised by team members & internal stakeholders.
• Plan, forecast & monitor capacity of the team to drive operational efficiency & effectiveness.
• Proactively monitor productivity of team members, turnaround time (TAT) of onboarding requests to manage backlogs & adhering to Service Level Agreement (SLA).
• Analyse trends impacting team productivity & root causes arising from case rejections to triangulate issues identified in relation to existing staff knowledge, internal process & policy.
• Engage team members & internal stakeholders to raise awareness of quality issues identified, implement operational workaround / recommend process & policy changes to avoid recurrence.
• Deliver coaching, performance development & identify staff training needs based on productivity & quality metrics.
• Collaborate with internal stakeholders across different functions & levels for stronger partnership to improve customer’s Onboarding Journey.
• Assist with ad-hoc tasks (eg. preparation internal team reports, support remediation exercise, participate in User Acceptance Testing (UAT) & other initiatives), where required.
• Maintain a current understanding of money laundering, terrorist financing & sanctions issues, including policies, procedures, regulations, industry best practices, criminal typologies & developing trends.

Requirements

• Minimum of a Bachelor’s degree.
• Minimum 6 years of AML/KYC experience with proven track record in CDD Onboarding and/or Account Opening fields.
• AML, CFT & Sanctions-related knowledge is a pre-requisite with understanding of KYC requirements (such as MAS Notice 626).
• Proficient in name screening (True / False matches) & materiality assessment (Adverse News Media, Politically Exposed Persons, Sanctions etc).
• Ability to multi-task, be detailed-oriented & organised in managing high daily volume, individual / team book of work & priorities in a fast-paced environment.
• Strong supervisory & interpersonal skills with interest in coaching & developing people.
• Strong analytical ability & inquisitive mind towards process / workflow improvement.
• An advocate of experimentation & innovation when new task / project is assigned.
• Possess intermediate proficiency in Microsoft tools (eg. Word, PowerPoint & Excel).
• ACAMS or ICA professional certification is a plus.

Employee Status

Full-time

Schedule

Regular