Senior Apparel Store Manager — VIP & Operations Leader

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 46,000 - 55,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. stores manager role at Paragon leads daily operations, staff performance, inventory control, and visual merchandising. You will train the team, assist recruitment, and nurture VIP customer relationships while handling escalated issues and events.

Reporting sales and feedback to Headquarters, you ensure policy compliance and store standards are upheld across the team.

Qualifications

• Minimum 5 years of apparel retail experience, including at least 3 years in store management.
• Experience in children’s apparel or maternity retail is preferred.
• Able to work a 6-day including weekends and public holidays.

Responsibilities

• Oversee daily store operations, staff performance, inventory control and visual merchandising.
• Train and coach the retail team and support recruitment when required.
• Build strong relationships with VIP customers and manage escalated complaints, exchanges and member events.
• Prepare staff schedules, monitor attendance and report sales performance and customer feedback to Headquarters.
• Ensure compliance with company policies and store procedures.

Job description

The Supreme HR Advisory Pte. Ltd. stores manager role at Paragon leads daily operations, staff performance, inventory control, and visual merchandising. You will train the team, assist recruitment, and nurture VIP customer relationships while handling escalated issues and events.

Reporting sales and feedback to Headquarters, you ensure policy compliance and store standards are upheld across the team.