CET Course Operations Specialist

Public Service Division; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Public Service Division in Singapore is seeking an operational administrative support specialist to help deliver short CET courses. You will set up courses in STEP, onboard participants, manage attendance, and handle day-to-day logistics to ensure smooth runs.

You'll coordinate trainer availability, calendar and room bookings, refreshment logistics, and assist with funding processes like SkillsFuture Singapore.

Qualifications

• Experience in administrative or operations support, preferably in training or education.
• Comfortable with structured systems and quick adoption of new platforms.
• Strong organisational skills to manage attendance and scheduling.
• Attention to detail for compliance and funding documentation.
• Good communication with participants, trainers, and vendors.
• Collaborative and proactive within well-defined procedures.
• Experience with CET administration or SkillsFuture funding is a plus.

Responsibilities

• Set up short courses and intakes in STEP, maintain records.
• Process participant registration and onboarding, set up network access.
• Administer attendance and certification; prepare funding reports.
• Coordinate refreshments and venue readiness; liaise with vendors.
• Manage trainer availability and timesheets per procedures.
• Respond to enquiries and administer post-course feedback.
• Support fee waiver requests and maintain records in SharePoint.
• Maintain course run documents and records.

Skills

Administrative support

Organisational skills

Communication skills

Attention to detail

Tools

STEP

SharePoint

Job description

Public Service Division in Singapore is seeking an operational administrative support specialist to help deliver short CET courses. You will set up courses in STEP, onboard participants, manage attendance, and handle day-to-day logistics to ensure smooth runs.

You'll coordinate trainer availability, calendar and room bookings, refreshment logistics, and assist with funding processes like SkillsFuture Singapore.