CET Operations Specialist - 11-Month Contract

Singapore Institute of Technology; Singapore; Hybride; SGD 39 000 - 61 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Résumé du poste

Singapore Institute of Technology's SITLEARN division is seeking a Senior Executive/Assistant Manager to oversee CET operations and programme administration on an 11-month contract. The role focuses on learner support, registration, attendance, and compliance across CET and SCTP programmes.

You will coordinate logistics for face-to-face, online, and hybrid formats, while liaising with internal stakeholders and vendors to ensure smooth delivery and accurate billing and documentation.

Qualifications

• Degree holder, or Diploma holder with at least two years of relevant experience in programme administration, operations, learner support, or related functions.
• Prior experience in continuing education, training operations, programme coordination, administrative support, or event logistics will be an advantage.
• Organised, meticulous and comfortable managing records, schedules, logistics and documentation, with attention to accuracy, confidentiality and compliance requirements.
• Able to work independently and collaboratively in a fast-paced environment, while managing multiple priorities and timelines effectively.
• Service-oriented, responsive and proactive, with strong written and verbal communication skills to engage learners, colleagues and external stakeholders professionally.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint; familiarity with online learning, webinar or digital collaboration platforms such as Zoom will be an advantage.

Responsabilités

• Programme Administration and Learner Support: Support the end-to-end administration and operations of CET and SkillsFuture Career Transition Programmes (SCTP), including learner registration, attendance tracking, assessment coordination, learner communications, record maintenance, and accurate documentation in compliance with organisational and funding requirements.
• Programme Logistics and Delivery Coordination: Coordinate programme logistics, including venue bookings, classroom setup, vendor arrangements, and support for courses conducted in face-to-face, online, and hybrid formats to ensure smooth programme delivery.
• Stakeholder Coordination, Systems and Process Support: Coordinate with internal stakeholders across various functions, manage account setup and account-related enquiries to support billing operations, support process improvement initiatives, and undertake other operational and administrative duties as assigned.
• Ad-hoc Assignments: Undertake ad-hoc assignments and other duties as assigned to support the operational needs and priorities of SITLEARN.

Connaissances

Organisation

Communication

Multitasking

Attention to detail

Microsoft Office

Zoom

Formation

Degree or Diploma in relevant field

Outils

Microsoft Office

Zoom

Description du poste

Singapore Institute of Technology's SITLEARN division is seeking a Senior Executive/Assistant Manager to oversee CET operations and programme administration on an 11-month contract. The role focuses on learner support, registration, attendance, and compliance across CET and SCTP programmes.

You will coordinate logistics for face-to-face, online, and hybrid formats, while liaising with internal stakeholders and vendors to ensure smooth delivery and accurate billing and documentation.