School Teacher Aide – Discipline & Student Management

Sunnyhill Ace; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

Sunnyhill Ace is seeking a dedicated Discipline & Operations Support staff to assist in recording student attendance issues, supervising detentions, and conducting campus safety patrols. You will work with teachers to investigate incidents and guide students in disciplinary matters.

The role requires engaging with teenagers empathetically, strong communication, and the ability to manage student devices and administrative tasks. Training provided.

Qualifications

• Education: Minimum GCE 'O' Level certificate or equivalent.
• Experience: Minimum one year working with students or teenagers, preferably in a school setting or youth discipline management.
• IT literacy: Proficient in Microsoft Word and Excel to complete daily admin duties independently.
• Interpersonal: Strong communication to engage teenagers firmly yet empathetically, and ability to contact parents/guardians.
• Personal attributes: Team player, able to work independently with minimal supervision, patient and calm.

Responsibilities

• Record, track, and monitor student late-coming; supervise detention or suspension.
• Conduct safety and discipline patrols around campus during and after hours.
• Assist teachers with investigating disciplinary incidents and provide guidance to involved students.
• Oversee secure management, temporary confiscation, and return of student devices.
• Assist supervision during assemblies, recess, dismissals, and events.
• Provide clerical support: data entry, updating databases, and filing logs/reports.

Skills

Interpersonal communication

Patience

Empathy with youth

Education

GCE 'O' Level certificate

Tools

Microsoft Word

Microsoft Excel

Job description

Key Responsibilities

• Discipline & Operations Support: Assist the student management team in recording, tracking, and monitoring student late-coming. Supervise and monitor students placed on detention or suspension.
• Campus Safety Patrols: Conduct regular safety and discipline patrols within and around the school premises during and after school hours.
• Incident Investigation: Support teachers in investigating and documenting student disciplinary incidents. Provide guidance and behavioral support to students involved in disciplinary cases.
• Device Management: Oversee the secure management, temporary confiscation, and returning procedures for student mobile phones and Personal Learning Devices (PLDs).
• Crowd Control & Supervision: Assist in student supervision and crowd management during morning assemblies, recess periods, dismissals, and various school events.
• Administrative Administration: Perform general clerical support, including data entry, updating databases, and systematic filing of disciplinary logs and incident reports. Provide operational support for main school events as needed.

Job Requirements

• Education: Minimum GCE 'O' Level certificate or equivalent.
• Experience: Minimum one (1) year of experience working with students or teenagers, preferably within a school setting or in a youth discipline management capacity.
• IT Literacy: Proficient in Microsoft Office applications (specifically Word and Excel) to complete daily administrative duties independently.
• Interpersonal Skills: Strong communication skills with the ability to engage teenagers firmly yet empathetically, and confidence in contacting parents or guardians regarding student matters.
• Personal Attributes: A strong team player, capable of working independently with minimal supervision, demonstrating high levels of patience, and possessing a calm disposition.

Working Hours:

• Mondays and Wednesdays: 7:30 am to 5:30 pm (inclusive of a 1-hour lunch break)
• Tuesdays and Thursdays: 7:30 am to 3:30 pm (inclusive of a 1-hour lunch break)
• Fridays: 7:30 am to 4:00 pm (inclusive of a 1-hour lunch break)
• Service is not required on Saturdays, Sundays, and gazetted public holidays.