Operations Manager (Student Management) #School #Yishun

IET Pte. Ltd.; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

IET Pte. Ltd. is seeking a School Safety and Discipline Support role to help maintain a secure and supportive environment.

You will assist the Student Management Team and teachers by managing student discipline, supervising activities, maintaining records, and supporting welfare and safety initiatives. Responsibilities include supervising students during recess and activities, maintaining accurate discipline records, assisting with investigations, coordinating with parents, conducting safety

Qualifications

• Minimum 5 years’ experience working with children, teenagers, or youth.
• Experience in student discipline, case management, or behavior support.
• Former national uniform services personnel.
• Strong communication, interpersonal, and conflict de-escalation skills.
• Ability to work independently and manage high-pressure situations.
• Proficient in report writing, documentation, and MS Office applications.
• Familiarity with restorative practices and student support frameworks.

Responsibilities

• Support the Student Management Team and teachers in managing student discipline and behaviour cases effectively
• Supervise students during recess, school activities, detention, and corrective work to maintain order and safety
• Maintain accurate discipline records, student management files, and attendance tracking for reporting and follow-up
• Assist in fact-finding and investigations related to discipline issues and coordinate communication with parents/guardians
• Conduct safety and security walkabouts around the school, monitor entry/exit points, and assist with crowd management during events
• Respond promptly to incidents and emergencies, escalating to appropriate school personnel as needed
• Identify students needing additional welfare support and refer them to relevant school personnel for assistance
• Assist with student briefings, school activities, and other operational duties assigned by the school

Skills

Student behaviour management

Conflict de-escalation

Observation skills

Communication

MS Office

Job description

Job Summary

Support the Student Management Team and teachers by managing student discipline, supervising activities, maintaining records, and assisting with welfare and safety to ensure a secure and supportive school environment.

Responsibilities

• Support the Student Management Team and teachers in managing student discipline and behaviour cases effectively


• Supervise students during recess, school activities, detention, and corrective work to maintain order and safety


• Maintain accurate discipline records, student management files, and attendance tracking for reporting and follow-up


• Assist in fact-finding and investigations related to discipline issues and coordinate communication with parents/guardians


• Conduct safety and security walkabouts around the school, monitor entry/exit points, and assist with crowd management during events


• Respond promptly to incidents and emergencies, escalating to appropriate school personnel as needed


• Identify students needing additional welfare support and refer them to relevant school personnel for assistance


• Assist with student briefings, school activities, and other operational duties assigned by the school

Required competencies and certifications

• Valid First Aid certificate, or willingness to obtain one before deployment

Preferred competencies and qualifications

• Minimum 5 years’ experience working with children, teenagers, or youth


• Experience in student discipline, case management, or behavior support


• Former national uniform services personnel


• Strong communication, interpersonal, and conflict de-escalation skills


• Ability to work independently and manage high-pressure situations


• Proficient in report writing, documentation, and MS Office applications


• Familiarity with restorative practices and student support frameworks

Other Information

Working Hours:

• Monday to Friday, 7.00 am to 4.00 pm inclusive (1-hour lunch break)


• No service required on Saturdays, Sundays, and Public Holidays