School Front Desk & Administrative Support Officer

SUNNYHILL ACE PTE. LTD.; Singapore; Presencial; SGD 28.000 - 42.000; Jornada completa

Descripción de la vacante

SUNNYHILL ACE PTE. LTD. in Singapore is seeking a Front Desk & Administration Officer to manage the school reception, answer calls, greet visitors, sign in guests, and keep the logbook up to date.

You will coordinate meeting rooms, assist with class registers and general admin tasks. The ideal candidate has at least 2 years of experience, NITEC Office Skills or 5 O Level passes including English, and strong MS Word/Excel/PowerPoint skills.

Formación

• Education: NITEC (Office Skills) or 5 GCE ‘O’ Level passes including English Language.
• Experience: At least two (2) years in Administrative Support/Front-desk role.
• Preferred Attribute: Experience in a local school environment or with young children is advantageous.
• IT Literacy: Proficient in common office software, especially Word, Excel and PowerPoint.
• Core Competencies: Interpersonal, service-oriented, independent and collaborative work abilities; adept at gathering and organizing information from digital platforms.

Responsabilidades

• Answer incoming calls and route to appropriate parties.
• Take messages and convey to relevant personnel.
• Man the reception counter, welcome walk-in visitors and manage visitor logs.
• Maintain cleanliness and professional appearance of the reception area.
• Set up and prepare meeting rooms; greet and guide external visitors to rooms; arrange refreshments as needed.
• Collate class registers and update student attendance; distribute and issue registers to students or staff.
• Assist staff with sorting, filing, and collating non-confidential documents; perform ad-hoc admin tasks as assigned.

Conocimientos

Front desk

Reception

Customer service

Administrative support

Teamwork

Independent work

Educación

NITEC (Office Skills) or 5 O Level passes including English

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Descripción del empleo

Working Hours:

• Mondays to Wednesdays & Fridays: 6:45 AM – 3:00 PM (inclusive of 45 mins lunch break)
• Thursdays: 6:45 AM – 5:00 PM (inclusive of 45 mins lunch break)
• Service is not required on Saturdays, Sundays, gazetted public holidays, and all official school holidays (unless requested by the school on specific days).

Roles & Responsibilities

1. Front Desk & Reception Operations:

• Answer all incoming telephone calls and efficiently route them to the appropriate parties.
• Take accurate messages and ensure they are conveyed to the relevant personnel.
• Man the school reception counter, welcoming and attending to all walk-in visitors.
• Manage visitor log security procedures, ensuring all guests accurately sign in and out.
• Maintain the cleanliness, tidiness, and professional appearance of the reception area.

2. Meeting Room Coordination:

• Setup and prepare meeting rooms prior to scheduled school sessions.
• Greet and guide external visitors directly to their respective meeting rooms.
• Arrange for meeting refreshments whenever requested.

3. General Administration:

• Collate class registers and update student daily attendance data.
• Distribute and issue class registers to students or teaching staff.
• Help school staff with sorting, filing, and collating non-confidential documents.
• Complete any other ad-hoc administrative work assigned by the Principal, Vice-Principals, or Administration Manager.

Job Requirements

• Education: NITEC (Office Skills) or a minimum of 5 GCE ‘O’ Level passes (including a pass in English Language). Candidates without these exact passes but who possess extensive relevant experience will also be considered.
• Experience: At least two (2) years of relevant experience working as an Administrative Support Officer or a comparable front-desk customer service role.
• Preferred Attribute: Previous experience working within a local school environment or working around young children is highly advantageous.
• IT Literacy: Proficient in using common office software utilities, particularly Microsoft Word, Excel, and PowerPoint.
• Core Competencies:Strong interpersonal capabilities and a service-oriented mindset.Able to work independently under minimal guidance, as well as collaborate effectively in a team.Resourceful at gathering and organizing information from digital platforms or the web.