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Migrantlink Pte. Ltd. is seeking a capable Customer Service & Front Office professional to support frontline operations at our campus.
You will handle reception duties, field inquiries from parents, students, staff and vendors, and ensure information is accurate and timely. Key duties include managing transport and mail, coordinating material distribution, overseeing invoicing, payments, and procurement processes, and providing basic first aid.
Frontline Operations: Manage reception counter duties, handle phone and walk-in enquiries from parents, students, staff, and vendors, and ensure accurate information delivery.
Engagement & Resolution: Deliver positive service experiences, address concerns professionally, and escalate issues when necessary.
Transport & Mail: Oversee school bus booking schedules and manage daily mail (recording, sorting, and distributing correspondence).
Material Distribution: Coordinate the distribution of materials to teachers and students to support daily school operations.
Invoicing & Payments: Liaise with buyers to verify vendor invoices for accuracy and compliance, and collate supporting documents for payment processing.
Procurement Execution: Process purchase requests and vet procurement documents to ensure policy compliance.
First Aid & Inventory: Administer basic first aid to ensure student well-being, and manage inventory levels for office and stationery supplies.
Ad-Hoc Duties: Perform any additional tasks or projects assigned by the school to maintain smooth operations.
Standard Hours: Monday to Friday, 8:30 AM to 5:30 PM (includes a 45-minute lunch break).
Off Days: Weekends and gazetted public holidays.
Interpersonal & Team Skills: Strong communication, interpersonal, and collaboration skills, with a team-player mindset.
Organization & Time Management: Highly organized, capable of multitasking, and able to thrive in a dynamic, fast-paced environment.
Technical Proficiency: Proficient in Microsoft Office applications and IT systems.
Experience: At least 2 years of experience in customer service, administration, finance, and/or procurement, preferably within a school environment.
Education: Possess a Diploma or higher qualification.
Email Address: @gmail.com
Migrantlink Pte. Ltd.
EA License: 25C3111
EA Personnel: R25158554 | Keith Tang