Receptionist & Admin - School - North East - Serangoon North - Hougang

MIGRANTLINK PTE. LTD.; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

Migrantlink Pte. Ltd. in Singapore is seeking a Reception & Customer Service professional to support the school community with front-desk duties and inquiries.

The role involves visitor management, liaison between parents, vendors and staff, and handling deliveries, records, and security coordination in a busy school environment. Fluency in English is required; Mandarin/Malay/Tamil is an advantage.

Qualifications

• Minimum 3 years of receptionist or customer service experience.
• Preference for 1 year in a primary school setting.
• Proficient in Microsoft Word and Excel; experienced with Gmail.
• Fluent English; Mandarin/Malay/Tamil a plus.
• Strong communication, interpersonal and customer service skills.
• Collaborative team player with a pleasant disposition.

Responsibilities

• Manage visitor and inquiry flow for the school community and external parties.
• Facilitate smooth communication between parents, vendors and staff.
• Handle goods, deliveries, distribution, and document packing.
• Attend to unwell or injured students and coordinate pickups.
• Maintain lost and found items and manage records with confidentiality.
• Coordinate access with security and manage vendor arrivals.
• Perform ad-hoc duties as required by the school.

Skills

Microsoft Word

Microsoft Excel

Gmail

English fluency

Mandarin/Malay/Tamil (adv)

Communication skills

Interpersonal skills

Customer service

Tools

Microsoft Office

Job description

Reception & Customer Service

• Visitor & Inquiry Management: Respond to phone calls, inquiries, and walk-in visitors from the school community and external parties (parents, vendors, public).
• Communication Liaison: Facilitate smooth communication between parents, vendors, and school staff.
• Goods & Delivery Management: Deliveries & Distribution: Manage incoming deliveries, collections, documents, and communications, ensuring accurate and timely packing and distribution.
• Student Care & Support: Sick Bay & Attendance: Attend to unwell or injured students in the sick bay, coordinate parent pickups, and handle early dismissals.
• Lost & Property: Manage lost and found items.
• Administration & Security: Records: Maintain and update data and documents while ensuring strict confidentiality of all school and student information.
• Access & Security: Coordinate with security personnel regarding visitor arrivals and manage vendor access.
• Ad-Hoc Duties: Perform any other tasks assigned by the school.

Working Hours & Schedule

• Receptionist 1 (Half Day): Monday to Friday: 7:00 AM to 2:00 PM (includes a 30-minute lunch break).
• Receptionist 2 (Full Day): Monday to Friday: 8:45 AM to 5:30 PM (includes a 45-minute lunch break).
• Off Days: Weekends and gazetted public holidays.

Skills & Experience

• Technical Proficiency: Proficient in Microsoft Office (specifically Word and Excel) and email communication using Google Mail (Gmail).
• Language Skills: Fluent in spoken English, with fluency in Mandarin, Malay, or Tamil considered an advantage.
• Experience: Preferably 3 years of experience in receptionist or customer service roles, with at least 1 year in a primary school setting.
• Core Competencies: Basic first aid knowledge, strong communication, interpersonal, and customer service skills.
• Personal Attributes: A collaborative team player with a mature, pleasant disposition.

Email Address: [e-mail]

Migrantlink Pte. Ltd.

EA License: 25C3111

EA Personnel: R25158554 | Keith Tang