Management Executive Officer - Sengkang

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking a proactive administrative and customer service professional to support our school operations.

You will handle reception duties, manage inquiries from parents and staff, and assist with transport bookings, mail, procurement, and basic finance tasks. The role requires strong communication, multi-tasking, and proficiency in MS Office. Diploma or higher, with at least 2 years' experience in customer service, admin, finance, or procurement, preferably in

Qualifications

• Diploma or above qualification.
• At least 2 years of experience in customer service, admin, finance and/or procurement.
• Preferably 2 years of experience in a school environment.

Responsibilities

• Handle counter duties and inquiries at reception of the School General Office.
• Attend to phone and walk-in queries from parents, students, staff and vendors.
• Oversee bus bookings and mail management.
• Coordinate procurement transactions and verify invoices.
• Administer basic first aid and manage inventory of stationery.

Skills

Interpersonal skills

Communication

Organizational skills

Time management

MS Office

IT systems

Customer service

School environment experience

Education

Diploma or above qualification

Tools

MS Office

Office IT systems

Job description

Contract Period: From 1 January 2027 to 31 December 2027

Working hours:

• - Mondays to Fridays: 8:30am to 5:30pm, inclusive of 45mins lunch break
• - Services are not required on Saturdays, Sundays and gazette public holidays.

Scope of Services:

Customer service:

• - Handle counter duties and inquiries at reception of the School General Office, ensuring smooth daily operations and accurate information delivery.
• - Manage customer engagement by attending to phone and walk-in queries from parents, students, staff, and vendors in a friendly and professional manner.
• - Provide positive service experiences, addressing concerns effectively and escalating issues when needed to ensure timely resolution.

Admin:

• - Oversee bus bookings and ensure accurate scheduling and coordination for school transport needs.
• - Manage daily mail by recording, sorting, and distributing incoming correspondence efficiently.
• - Coordinate distribution of materials to teachers and students to support smooth school operations.

Finance:

• - Liaise with buyers to verify vendors' invoices, ensuring accuracy and compliance with school policies and financial procedures.
• - Assist in collating supporting documents required for timely and accurate payment processing.

Procurement:

• - Support and execute procurement transactions, including processing purchase requests and vetting purchase documents for accuracy and compliance.

Operations:

• - Administer basic first aid to students as needed to ensure their safety and well-being.
• - Manage inventory of stationery and office supplies, maintaining adequate stock levels.
• - Perform any other duties or projects assigned by the school to support smooth operations.

Qualifications, skills and experience:

• - Good interpersonal, communication skills and a collaborative team player.
• - Good organizational skills and ability to work in a dynamic fast paced environment.
• - Ability to multi-task with good time management.
• - Proficiency in Microsoft Office applications and IT systems.
• - At least 2 years of experience in customer service, admin, finance and/or procurement.
• - Preferably 2 years of experience in a school environment.
• - Possess Diploma or above qualification.