Temporary Customer Experience & Admin Coordinator

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 26,000 - 35,000; Part time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking a proactive Administrative Support professional for a 6-month contract. You will help manage the Case Management system, assist with mail and courier operations, and support billing contact management within standard service levels.

This role requires strong communication, good written email etiquette, basic Excel skills, and the ability to work independently or in a team. Location: Buona Vista, Monday to Friday.

Qualifications

• Strong communication and listening skills.
• Good written communication including email craft.
• Effective problem-solving and analytical abilities.
• Basic technical proficiency (computer literacy, Excel, learning new systems).
• Good time management and multitasking abilities.
• Able to work collaboratively and independently.

Responsibilities

• Admin duties: case management system administration, role assignments, basic report generation and category maintenance.
• Mail and courier management: prepare outgoing mail (local and overseas) and coordinate courier deliveries with records.
• Customer service operations: respond to inquiries within SLA and route escalations to appropriate teams (L2/L3).

Skills

Communication

Written communication

Problem solving

Excel

Time management

Teamwork/Independence

Tools

Excel

Job description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking a proactive Administrative Support professional for a 6-month contract. You will help manage the Case Management system, assist with mail and courier operations, and support billing contact management within standard service levels.

This role requires strong communication, good written email etiquette, basic Excel skills, and the ability to work independently or in a team. Location: Buona Vista, Monday to Friday.