Sales Support, Senior Executive (Shipping Logistics MNC)

morgan mckinley pte. ltd.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Our client, a leading global ocean carrier and logistics provider, seeks a Senior Executive, Sales Support in Singapore. The role is a pivotal liaison between the sales team, vendors, and internal functions to ensure seamless execution and superior service delivery.

You will manage tender submissions, coordinate rates, onboard new clients, and maintain the sales pipeline with regular reporting to drive performance.

Qualifications

• Diploma or degree in Supply Chain, Logistics, Business Administration, Marketing, or related field.
• 2+ years of commercial support, sales support, or customer service experience in freight/logistics.

Responsibilities

• Tender & Bid Management: prepare quotations, proposals, RFQ/RFPs; track quotation validity.
• Vendor & Rate Coordination: gather rates and service details from lines and providers.
• Client Onboarding & Account Management: support setup and post-win transitions; handle inquiries.
• Reporting & Pipeline Analysis: consolidate weekly pipeline updates and monthly performance metrics.
• Cross-Functional Collaboration: work with Operations, Customer Service, and Finance to align with policies.

Skills

Tender management

Rate coordination

Client onboarding

Reporting & pipeline

Cross-functional collaboration

Education

Diploma or Degree in a related field (Supply Chain/Logistics/Business Administration/Marketing)

Tools

MS Office (Excel/Word/PowerPoint)

Job description

Client Summary

The Client

Our client is a well-established global ocean carrier and logistics provider headquartered in Singapore. Recognized among the world’s top container shipping lines, the company operates an extensive network spanning and deliver comprehensive liner services, freight logistics, and supply chain solutions to a diverse international client base.

Position Overview

The Senior Executive, Sales Support plays a key role in driving commercial operations by managing tender submissions, rate coordination, and client onboarding. This individual acts as a primary liaison between the sales team, external vendors, and internal departments to ensure seamless operational execution and exceptional service delivery.

Key Responsibilities

• Tender & Bid Management: Prepare quotations, proposals, customer presentations, and formal RFQ/RFP submissions. Track quotation validity and follow up on active sales leads.

• Vendor & Rate Coordination: Liaise with shipping lines, airlines, transport providers, and subcontractors to gather rates, service details, and commercial intelligence.

• Client Onboarding & Account Management: Support account setup and post-win transitions for new clients. Resolve service enquiries and manage follow-up action items from client meetings.

• Reporting & Pipeline Analysis: Consolidate weekly sales pipeline updates, track monthly performance metrics, and maintain historical records of tender outcomes.

• Cross-Functional Collaboration: Partner closely with internal Operations, Customer Service, and Finance teams to ensure alignment with company governance policies.

Requirements

• Education: Diploma or Degree in Supply Chain, Logistics, Business Administration, Marketing, or a related field.

• Experience: More than 2 years of commercial support, sales support, or customer service experience within the freight forwarding, shipping, or logistics sectors.

• Industry Knowledge: Strong familiarity with freight forwarding operations, tender management, and commercial documentation processes.

• Technical Skills: High proficiency in MS Office (Excel, Word, PowerPoint), with demonstrated capability in data analysis and commercial reporting.

• Core Competencies: Outstanding organizational, multi-tasking, and problem-solving skills paired with strong written and verbal communication abilities.