Senior/ Commercial Manager

GMP Technologies; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

GMP Technologies in Singapore seeks a Senior/Commercial Manager for a well established Shipping Brand. This customer-facing role focuses on building strong, trusted relationships with customers and partners across markets, with regular international travel.

You will own end-to-end commercial engagement, lead pricing and tender activity, and ensure open information exchange. You will collaborate with cross-functional teams to align offers with network capacity and costs, while expanding growth

Qualifications

• Degree in Maritime or Business discipline.
• 5–8+ years in container shipping/logistics.
• Strong interpersonal and relationship-building skills.
• Commercial mindset with customer empathy.
• Confident engaging with senior customers.
• Pricing discussions and tenders experience.
• Excellent communication and presentation skills.
• Ability to travel as required.
• Cross-functional collaboration experience.

Responsibilities

• Manage Customer Relationships across assigned markets.
• Meet customers locally and overseas; travel as required.
• Be primary contact to gather feedback and align expectations.
• Lead pricing discussions, tenders, RFQs and contract renewals.
• Prepare pricing proposals with network and cost alignment.
• Support growth opportunities and new market entry.
• Coordinate with Commercial teams to align offers; report KPIs.
• Represent the company at meetings and events.
• Maintain records of visits and key discussion points.
• Provide updates to Senior Management on opportunities and market developments.

Skills

Customer Relationships

Pricing & Tendering

Tendering

Stakeholder Mgmt

Communication Skills

Travel Readiness

Education

Bachelor's degree in Maritime or Business

Job description

About the job Senior/ Commercial Manager

Our client is a well established Shipping Brand. Currently they are looking for a well qualified senior shipping candidate to join them as " Senior/ Commercial Manager ".

This is a customer-facing role focused on building strong, trusted and long term relationships with customers and partners across key markets.

The primary objectives of the role are to:

• Strengthen customer confidence in the organisation
• Actively engage customers on commercial matters, including pricing and tenders
• Ensure open, two-way information exchange with customers
• Identify growth, expansion, and partnership opportunities
• Represent the company professionally in the market

Key responsibilities :

• Customer Relationship Management (Core Responsibility)
• Develop and maintain strong, trusted relationships with existing customers across assigned markets
• Spend significant time meeting customers locally and overseas, including regular international travel as required
• Act as a key point of contact for customers to understand concerns and expectations, gather feedback on service performance, reinforce confidence in company's reliability and long term commitment
• Ensure customers feel engaged, supported and comfortable working with the company
• Commercial Engagement, Pricing & Tenders (Core Responsibility)
• Act as a primary commercial interface with customers on pricing discussions, tenders and RFQs, contract renewals and amendments
• Lead and manage customer facing aspects of tender processes
• Work closely with the Commercial and Line Management teams to prepare pricing proposals, align commercial offers with network, capacity and cost considerations
• Ensure pricing and tender discussions are well prepared, consistent, aligned with the company's commercial strategy
• Communicate customer feedback from pricing and tender processes internally to support continuous improvement
• Business Development & Growth Support
• Identify and explore growth and expansion opportunities within existing trades and new markets
• Support commercial discussions relating to new services, market entry opportunities, strategic partnerships and joint ventures
• Contribute to business cases, commercial narratives and customer engagement strategies for expansion initiatives
• Internal Coordination & Customer Advocacy
• Marketing & Brand Representation
• Represent company professionally at customer meetings, industry events, conferences and trade forums
• Support marketing initiatives, presentations and customer communications when required
• Contribute to strengthening the company's brand presence and reputation in the market
• Reporting & Performance Management
• Maintain structured records of customer visits, meetings and key discussion points
• Provide regular updates to Senior Management on customer sentiment, key opportunities, tender activity, market developments
• Contribute to the monitoring of commercial KPIs related to customer engagement , pricing activity and growth

Requirements:

• Minimum Degree in Maritime or Business related discipline
• Minimum 5 to 8 years and above of relevant working experience in container shipping, logistics or related industries preferred
• Possess strong interpersonal and relationship building skills
• Possess commercial mindset with high customer empathy
• High level of confidence in engaging senior customer stakeholders
• Hands on experience in handling pricing discussions and tenders
• Possess excellent communication and presentation skills
• Proven ability to work cross functionally and managing multiple stakeholders
• Willingness and ability to travel when required

We regret that only shortlisted candidates will be notified.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.