Sales Support Officer

Flintex Consulting; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Flintex Consulting in Singapore is seeking a Sales Support professional with 2–3 years in Freight Forwarding, Logistics or related fields. The role involves handling inquiries, preparing quotations, and coordinating with internal teams to ensure smooth shipment processes.

Excellent English communication and MS Office skills are essential. Experience with Incoterms is an advantage for this position.

Qualifications

• Minimum 2–3 years of experience in sales support within Freight Forwarding, Logistics & Supply Chain Management or related field.
• Proficiency in English (written and verbal) for effective client communication and internal collaboration.
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.
• Familiarity with shipping Incoterms or related field is a plus.

Responsibilities

• Handle and respond daily sales inquiries via phone, email, and other communication platforms to address client needs.
• Prepare electronic quotations and proactively manage follow-ups on sales matters.
• Cultivate strong customer relationships to drive long-term business retention; prepare and submit weekly or monthly reports on time.
• Assist Outdoor Sales in recognizing and pursuing new business opportunities.
• Collaborate with internal teams including operations, finance, and customer service.
• Coordinate with international teams and clients to ensure smooth shipment processes.
• Provide support to Inside Sales team and address urgent needs as they arise.

Skills

Client communication

Sales support

Reporting

Team collaboration

Tools

Microsoft Office Suite

Job description

Singapore, Singapore | Posted on 07/29/2026

• Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively.
• Prepared electronic quotations and proactively managed follow-ups on sales related matters.
• Cultivated strong customer relationships to drive long-term business retention. Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork.
• Assisted the Outdoor Sales in recognizing and pursuing new business opportunities.
• Work closely with internal teams, including operations, finance, and customer service.
• Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes.
• Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise.

Job Requirements

• A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.
• Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams.
• Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.
• Familiarity with shipping Incoterms or a related field is an advantage