Senior Executive ,Sales Support

PIL LOGISTICS PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

PIL LOGISTICS PTE. LTD. is seeking a Sales Support professional in Singapore to prepare quotations, proposals, and tender submissions, while coordinating RFQ/RFPs with stakeholders.

You will support the sales team with rates, service information, and commercial data, and assist onboarding for new customers. The role requires 2–5 years of related experience, strong MS Office skills, and excellent communication.

Qualifications

• A Diploma or Degree in Logistics, Supply Chain, Business Admin, Marketing, or related field.
• 2–5 years of experience in Sales Support, Customer Service, Commercial Support or Logistics.
• Knowledge of freight forwarding and logistics operations is preferred.
• Experience handling quotations, tenders, onboarding, and commercial docs.
• Proficient with MS Office, especially Excel, PowerPoint and Word.
• Strong coordination and administrative skills.
• Excellent verbal and written communication abilities.
• Good analytical and reporting capability.
• Strong Excel and presentation tool proficiency.
• Understanding of commercial processes and customer requirements.
• Ability to manage multiple priorities simultaneously.
• Solid problem-solving and follow-up skills.

Responsibilities

• Prepare quotations, proposals, customer presentations and Tender submissions.
• Coordinate RFQ/RFP requirements with stakeholders.
• Support sales by gathering rates, service data and commercial information.
• Coordinate rate requests with shipping lines, airlines and providers.
• Monitor quotation validity and follow up sales opportunities.
• Support onboarding activities and account setup.
• Ensure timely communication between customers and internal teams.
• Assist in resolving customer issues and service enquiries.
• Prepare weekly sales pipeline and monthly performance reports.
• Maintain records of tenders and outcomes.
• Collaborate closely with Operations, Customer Service and Finance.
• Support implementation and transition for new customers.
• Follow up on actions from customer meetings.
• Ensure activities adhere to company policies and procedures.
• Perform other duties as assigned by the Department Head.

Skills

Coordination skills

Administrative skills

Verbal communication

Written communication

Analytical/Reporting

Education

Diploma or Degree in Logistics / Supply Chain / Business Administration

Tools

Microsoft Excel

PowerPoint

Word

Job description

Job Responsibilities

• Prepare quotations, proposals, customer presentations and tender submissions.
• Coordinate RFQ/RFP requirements with relevant stakeholders.
• Support the sales team in gathering rates, service information, and commercial data. Coordinate rate requests with shipping lines, airlines, transport providers, and subcontractors.
• Monitor quotation validity and follow up on pending sales opportunities.
• Support customer onboarding activities and account set-up processes.
• Ensure timely communication between customers and internal teams.
• Assist in resolving customer issues and service-related enquiries.
• Prepare weekly sales pipeline reports and monthly sales performance reports.
• Maintain records of submitted tenders and quotation outcomes.
• Work closely with Operations, Customer Service, and Finance teams.
• Support implementation and transition activities for newly secured customers.
• Follow up on action items arising from customer meetings.
• Ensure all activities are conducted in accordance with company policies and procedures.
• Perform any other duties assigned by the Department Head.

Job Requirements

• - Diploma or Degree in Logistics, Supply Chain, Business Administration, Marketing, or related discipline.
• - Minimum 2-5 years of experience in Sales Support, Customer Service, Commercial Support, Freight Forwarding, Shipping, or Logistics industries.
• - Knowledge of freight forwarding and logistics-related operations preferred.
• - Experience in handling quotations, tenders, customer onboarding, and commercial documentation.
• - Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word.
• - Strong coordination and administrative skills.
• - Excellent verbal and written communication skills.
• - Good analytical and reporting capability.
• - Strong proficiency in Microsoft Excel and presentation tools.
• - Good understanding of commercial processes and customer requirements.
• - Ability to manage multiple priorities simultaneously.
• - Strong problem-solving and follow-up skills.