Sales Support Executive

ALS Technichem (S) Pte Ltd; Singapore; On-site; SGD 47,000 - 74,000; Full time

Job summary

ALS Technichem (S) Pte Ltd is hiring for a Pricing/Quotations role within the BU Air & Ocean. You will coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain rates and tariffs, and prepare timely quotations to meet Sales requirements.

You will follow up on quotations, provide market insights to Pricing and Procurement, and manage escalations while leveraging the Ticketing System and Tariff/Rate Tools for pricing support.

Qualifications

• Minimum 3-5 years' experience in the freight forwarding business or related fields.
• Regional exposure with local tenders, spot quotations, liaising with overseas offices/agents for shipment activation.
• Strong verbal and written communication skills.
• Good team player; positive, customer-oriented mindset.

Responsibilities

• Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
• Prepare and submit accurate quotations based on Sales requirements in a timely manner.
• Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
• Provide customer feedback and market insights to the Pricing and Procurement teams.
• Handle commercial and pricing-related escalations pertaining to quotations.
• Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.

Job description

Business Unit

BU Air & Ocean

Business Line

BL Intermodal Systems

Target Hire Date

2026-08-18

What You Can Expect

• Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
• Prepare and submit accurate quotations based on Sales requirements in a timely manner.
• Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
• Provide customer feedback and market insights to the Pricing and Procurement teams.
• Handle commercial and pricing-related escalations pertaining to quotations.
• Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.

What You Bring

• Minimum 3-5 years' experience in the freight forwarding business or related fields;
• Prior regional exposure, with experience in handling local tenders, spot quotations, and liaising with overseas offices/agents for shipment activation;
• Strong verbal and written communication skills;
• Good team player;
• Possess a positive and customer-oriented mindset