Sales Support Officer

FLINTEX CONSULTING PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics consulting firm based in Singapore is looking for a Sales Support Executive to handle daily inquiries and manage client relationships. The ideal candidate will have 2-3 years of experience in freight forwarding or the logistics sector, excellent English, and proficiency in Microsoft Office. Key responsibilities include preparing electronic quotations and collaborating with internal teams to ensure effective operations. This role offers a dynamic work environment from Monday to Friday, 8:30 AM to 6 PM.

Qualifications

• Minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management.
• Proficiency in English (both written and verbal) for effective client communication.
• Experience in Microsoft Office Suite for data management and reporting.

Responsibilities

• Handle and respond to daily sales inquiries through phone and email.
• Prepare electronic quotations and manage follow-ups on sales matters.
• Cultivate strong customer relationships to drive business retention.
• Assist Outdoor Sales in recognizing new business opportunities.
• Collaborate with internal teams to ensure smooth shipment processes.

Skills

Microsoft Office

Customer Relationships

Data Management

Administrative Work

Freight

Shipping

Event Management

Administrative Support

Customer Service

Supply Chain Management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Roles & Responsibilities

• Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively.
• Prepared electronic quotations and proactively managed follow-ups on sales related matters.
• Cultivated strong customer relationships to drive long-term business retention. Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork.
• Assisted the Outdoor Sales in recognizing and pursuing new business opportunities.
• Work closely with internal teams, including operations, finance, and customer service.
• Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes.
• Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise.

Job Requirements

• A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.
• Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams.
• Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.
• Familiarity with shipping Incoterms or a related field is an advantage.

Working hours

Mon to Fri 8.30am - 6pm

Tell employers what skills you have

• Outlook
• Microsoft Office
• Microsoft Excel
• Administrative Work
• Data Management
• Customer Relationships
• Administration
• Event Management
• PowerPoint
• Freight
• Supply Chain Management
• Administrative Support
• Excel
• Microsoft Word
• Customer Service
• Shipping