Sales & Service Advisor

Focal Search Pte Ltd; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

A recruitment consultancy in Singapore is seeking an Operations Assistant to oversee daily operations and assist sales teams. You will be responsible for communicating with clients, providing excellent customer support, and managing requests. The ideal candidate should have GCE 'O' or Nitec Level, fluency in both Mandarin and English, and proficiency in Microsoft Office products. A positive work ethic and problem-solving skills are essential. The role offers an opportunity to thrive in a fast-paced environment.

Qualifications

• Positive work ethic and strong sense of accountability.
• Resourceful and capable of working independently in a hectic environment.
• Self-reliant, mature, and able to work with minimal direction.

Responsibilities

• Oversee daily operations to assist sales teams.
• Communicate and arrange for the delivery of customer requests.
• Provide excellent support and customer care to clients.

Skills

Fluent in Mandarin and English

Customer care and support

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Problem-solving skills

Education

GCE 'O' or Nitec Level

Tools

Oracle SAP

Job description

Responsibilities

• Oversee daily operations to assist sales teams, such as order acknowledgment, quotation processing, purchase orders, sales orders, etc.
• To communicate and arrange for the delivery of a customer's request
• To give current clients excellent support and customer care.
• Respond to phone calls and in-person inquiries
• Any other ad hoc duties that the management and manager delegate

Qualifications

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with Oracle SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Fluency in both Mandarin and English is necessary for this role as it will involve communicating with clients who speak Mandarin.
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Able to begin work right away or on short notice is an advantage