Sales Support

SINOTRON UNITED PTE LTD; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

SINOTRON UNITED PTE LTD in Singapore is seeking a Sales Administration support to back the Sales department for Malaysia and overseas markets. You will handle sales orders, customer inquiries, and admin tasks while coordinating shipments and maintaining data accuracy.

Candidate should possess strong negotiation skills, be self-motivated, and proficient in MS Office. Prior experience in a trading or international sales environment is a plus. This is a full-time on-site role in Singapore.

Qualifications

• Minimum GCE O-Level or equivalent.
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Must be able to manage a given set of territory and accounts.
• Provide good after sales & customer service.
• Knowledge in office supplies or office automation would be an advantage.
• Computer literate (Microsoft Word, Excel, Power Point).

Responsibilities

• Provide sales and administrative support to Sales department for Malaysia & Overseas in daily operations.
• Handle email/phone enquiries and process sales orders.
• Follow up payment with clients and monitor sales data.
• Update daily the Sales data system to support forecasts.
• Coordinate shipping schedule and order status; troubleshoot issues.
• Prepare shipping documents (invoice, packing list, etc.).
• Follow up with clients for administrative purposes.
• Assist in general administration and ad-hoc duties as needed.

Skills

Sales support

Customer service

Negotiation

Accounts coordination

MS Office

Education

GCE O-Level or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Main Responsibilities

Provide sales and administrative support to Sales department (for Malaysia & Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team in a B2B international trading environment.

• Support sales team on daily administration
• Handle email/phone enquiries
• Process sales order and follow up payment with clients
• Update and monitor daily the Sales data system to support the Sales team forecast exercises.
• Coordination, monitor and troubleshooting assistance for client's order, account statuses and other relevant problems.
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Follow up with clients on the phone for administrative purposes.
• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements

• Minimum GCE O-Level or equivalent
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Must be able to manage a given set of territory and accounts.
• Provide good after sales & customer service.
• Knowledge in office supplies or office automation would be an advantage.
• Computer literate (Microsoft Word, Excel, Power Point