Sales Admin Assistant

Careers @ Focal Search; Singapore; On-site; SGD 33,480 - 55,800; Full time

Job summary

Careers @ Focal Search in Singapore is seeking a proactive Sales Support Executive to handle quotations, sales orders, invoices, and customer inquiries. You will coordinate with warehouse and procurement for delivery schedules and keep customers informed of order status and any delays.

Requirements include GCE O Level or Nitec, strong MS Office skills (Word, Excel, PowerPoint), and a willingness to work in a hybrid setup after confirmation.

Qualifications

• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong problem-solving and accountability.
• Comfortable in a busy, proactive environment.

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse and procurement for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of updates or delays.
• Ensure pricing, discounts, and terms are accurate in all documents.
• Maintain strong relationships with existing clients.
• Follow up on quotations and assist with closing sales.
• Handle customer feedback, returns, or complaints and escalate when needed.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions and transactions.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties.

Skills

MS Office

Education

GCE O Level / Nitec

Tools

SAP

Job description

Responsibilities:

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and elevate when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Hybrid work after confirmation