Sales Representative

Novartis Singapore; Singapore; Sur place; SGD 55 000 - 90 000; Plein temps

Résumé du poste

Novartis Singapore is seeking a Sales Representative to drive customer interactions and sales performance. You will be the face of our customer experience, building deep relationships with healthcare professionals and stakeholders to deliver value for customers and patients.

The role requires pharma sales experience, a bachelor degree, fluency in English, and strong negotiation and analytical skills. Immunology exposure is preferred as we aim to address specialty areas and guide compliant,

Qualifications

• At least 2 years of pharma sales experience.
• Bachelor degree is required.
• Immunology related experience is preferred.
• Fluent in English (written and spoken).

Responsabilités

• Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders).
• Drive sales growth through the skilful orchestration of positive customer experiences.
• Engage in value-based conversations to understand challenges, drivers, pain points and opportunities.
• Personalize and orchestrate engagement journeys for target HCPs across channels.
• Develop sustained collaboration with HCPs to create value-added solutions.
• Deliver customer-centric experiences beyond clinical differentiation by listening to needs.

Connaissances

Negotiation

Analytical skills

Fluent English

Formation

Bachelor degree

Description du poste

• The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner

Summary

• The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner

About The Role

Major accountabilities

• Drive Competitive Sales Growth
  • Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
  • Drive sales performance through the skilful orchestration of positive customer experiences
• Engage and Build Relationships.
  • Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
  • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
  • Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
  • Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
  • Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).
• Develop Deep Customer Insights and Understanding
  • Gather insights on the customer’s business to uncover what is important to them.
  • Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.
  • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
  • Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.
• Deliver Value to Customers and Patients.
  • Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
  • Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
  • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
• Live by Novartis Code of Ethics and Values and Behaviors.

Essential Requirement

• At least 2 years of pharma sales experience in pharma industry
• Bachelor degree is required
• Immunology related experience is preferred
• Fluent and proficient in English (written and spoken)
• Strong negotiation and analytical skills.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)