Sales Representative

Novartis AG; Singapore; Presencial; SGD 50 000 - 80 000; Tempo integral

Resumo da oferta

Novartis AG in Singapore seeks a Sales Representative to drive customer interactions and sales, building relationships with HCPs and stakeholders to deliver value and growth in a compliant manner. The role requires at least 2 years in pharma sales, a Bachelor’s degree, and fluency in English.

Immunology experience is a plus, with strong negotiation and analytical skills to develop targeted engagement plans and territory strategies.

Qualificações

• Minimum 2 years of pharma sales experience.
• Bachelor degree is required.
• Immunology-related experience is preferred.
• Fluent and proficient in English (written and spoken).
• Strong negotiation and analytical skills.

Responsabilidades

• Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders).
• Drive sales performance through customer experiences and value-based conversations.
• Engage in value-based conversations in-person and virtually to understand challenges and opportunities.
• Personalize engagement journeys for target HCPs and reflect customer preferences.
• Build engagement by partnering with HCPs to develop sustained collaboration over time.
• Deliver customer-centric experiences beyond clinical differentiation.

Conhecimentos

Pharma sales

Negotiation

Analytical skills

English proficiency

Formação académica

Bachelor degree

Descrição da oferta de emprego

-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner

About the Role

Major accountabilities:

• Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
• Drive sales performance through the skilful orchestration of positive customer experiences
• Engage and Build Relationships.
  • Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities.
  • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
  • Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
  • Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
  • Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).
• Develop Deep Customer Insights and Understanding
  • Gather insights on the customer’s business to uncover what is important to them.
  • Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.
  • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
  • Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.
• Deliver Value to Customers and Patients.
  • Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
  • Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
  • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
• Live by Novartis Code of Ethics and Values and Behaviors.
• At least 2 years of pharma sales experience in pharma industry
• Bachelor degree is required
• Immunology related experience is preferred
• Fluent and proficient in English (written and spoken)
• Strong negotiation and analytical skills.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture