Sales Ops & Order Fulfillment Coordinator (Shuttle Bus)

STAFFKING PTE. LTD.; Singapore; On-site; SGD 39,000 - 50,000; Full time

Benefits offered by this job

Company shuttle bus from Boon Lay MRT

Job summary

STAFFKING PTE. LTD. in Singapore is seeking a dedicated professional for B2B customer service and sales administration. The role handles order processing, quotations, and delivery coordination, ensuring accurate records and timely responses.

You will work on a roster basis, including weekends/public holidays when scheduled, with basic salary of 3,500–4,500 SGD and a company shuttle from Boon Lay MRT.

Qualifications

• Minimum 2 years of relevant experience in B2B Customer Service, Sales Administration, Order Processing or related functions.
• Experience in FMCG, Food Service, Distribution or Trading industries is an added advantage.
• Proficient in Microsoft Excel and data handling.
• Experience with SAP, ERP or Order Management Systems is advantageous.

Responsibilities

• Process and verify purchase orders, invoices, pick lists and related documents to ensure accuracy.
• Upload customer orders into internal systems and portals within deadlines.
• Coordinate with internal departments to ensure smooth order processing and timely deliveries.
• Handle customer enquiries, order requests, quotations and delivery arrangements via phone, email and WhatsApp.
• Monitor and follow up on urgent orders, delivery issues and order fulfilment matters.
• Liaise with Warehouse, Logistics, Sales and other departments to resolve operational issues.
• Maintain accurate order records, pricing information and supporting documentation.
• Handle post-delivery matters, including exchanges, returns and delivery discrepancies.
• Prepare customer quotations based on approved pricing and sales guidelines.
• Provide supporting documents including product specifications, Halal Certificates and Certificates of Analysis.
• Coordinate internal communication channels to ensure smooth daily operations.
• Provide backup support for Customer Service duties during peak periods or shortages.
• Perform other administrative and operational duties as assigned.

Skills

Customer service

Order processing

Excel

SAP

Tools

SAP

ERP

Job description

STAFFKING PTE. LTD. in Singapore is seeking a dedicated professional for B2B customer service and sales administration. The role handles order processing, quotations, and delivery coordination, ensuring accurate records and timely responses.

You will work on a roster basis, including weekends/public holidays when scheduled, with basic salary of 3,500–4,500 SGD and a company shuttle from Boon Lay MRT.