Sales Ops Admin - Rostered Weekend Shifts

STAFFKING PTE. LTD.; Singapore; Presencial; SGD 39 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company shuttle bus from Boon Lay MRT

Resumo da oferta

STAFFKING PTE. LTD. in Singapore is seeking a Customer Service/Order Processing specialist to support daily operations, verify documents, and coordinate orders.

Working on a 5-day roster (including one weekend day) at Tuas/West, you'll handle inquiries, quotations, deliveries, and post-delivery issues while ensuring accuracy and timely processing; basic salary ranges from SGD 3,500 to SGD 4,500. Join a dynamic team and contribute to smooth order fulfilment, cross-functional collaboration,

Qualificações

• Minimum 2 years of relevant experience in B2B Customer Service, Sales Administration, Order Processing or related functions.
• Experience in FMCG, Food Service, Distribution or Trading industries is an added advantage.
• Proficient in Microsoft Office applications, particularly Excel.

Responsabilidades

• Process and verify purchase orders, invoices, pick lists and related documents to ensure accuracy.
• Upload customer orders into internal systems and customer portals within operational deadlines.
• Coordinate with internal departments to ensure smooth order processing and timely deliveries.
• Handle customer enquiries, order requests, quotations and delivery arrangements via phone, email and WhatsApp.
• Monitor and follow up on urgent orders, delivery issues and order fulfilment matters.
• Liaise with Warehouse, Logistics, Sales and other departments to resolve operational issues.
• Maintain accurate order records, pricing information and supporting documentation.
• Handle post-delivery matters, including exchanges, returns and delivery discrepancies.
• Prepare customer quotations based on approved pricing and sales guidelines.
• Provide relevant supporting documents, including product specifications, Halal Certificates and Certificates of Analysis.
• Coordinate internal communication channels to ensure smooth daily operations.
• Provide backup support for Customer Service duties during peak periods or manpower shortages.
• Perform other administrative and operational duties as assigned.

Conhecimentos

B2B Customer Service

Sales Administration

Order Processing

Ferramentas

SAP

ERP systems

Descrição da oferta de emprego

STAFFKING PTE. LTD. in Singapore is seeking a Customer Service/Order Processing specialist to support daily operations, verify documents, and coordinate orders.

Working on a 5-day roster (including one weekend day) at Tuas/West, you'll handle inquiries, quotations, deliveries, and post-delivery issues while ensuring accuracy and timely processing; basic salary ranges from SGD 3,500 to SGD 4,500. Join a dynamic team and contribute to smooth order fulfilment, cross-functional collaboration,