Sales Operations Analyst

Morgan McKinley; Singapore; On-site; SGD 70,000 - 110,000; Part time

Job summary

Morgan McKinley seeks an experienced Sales Operations professional for a 12-month contract (renewable) in Singapore to support a leading technology client in APAC. You will handle sales administration, data analytics, and regional backup coverage across APAC markets.

Key responsibilities include CRM data hygiene, forecast/pipeline submissions, deal registrations, and knowledge management. 5+ years in sales ops, strong Excel, CRM (Dynamics/Salesforce), and BI tools are essential; English

Qualifications

• Bachelor's degree or equivalent with 5+ years in sales operations, analytics, or related field.
• Strong Excel skills and familiarity with CRM tools (Dynamics/Salesforce) and BI reporting tools (Power BI/Tableau).
• Excellent written and spoken English; ability to work across APAC markets and time zones.

Responsibilities

• Sales Administration & Operations: manage CRM data hygiene, account/partner mapping, deal registrations, and reconciliation issues.
• Regional Backup Support: provide coverage for ANZ, SEA, and India in peak periods to support forecasts and pipeline cadence.
• Data Analysis & Insights: perform ad-hoc analyses, prepare planning materials, monitor dashboards, and identify efficiency improvements.
• Knowledge Management: maintain APAC Sales Ops wiki with process docs and self-service references.

Skills

Sales operations

Data analysis

Excel

CRM (Dynamics or Salesforce)

Power BI

Tableau

English proficiency

Forecasting

Stakeholder coordination

Education

Bachelor's degree or equivalent

Tools

Microsoft Dynamics

Salesforce

Power BI

Tableau

Job description

Our client is a leading Multinational Technology company. This is a 12 month contract renewable role.

Join our client's APAC Field Sales Operations team to provide pivotal sales administration, data analytics, and regional backup coverage across APAC markets.

Key Responsibilities

• Sales Administration & Operations: Manage CRM data hygiene, account/partner mapping, deal registrations, and account standardization. Triage and track sales rep reconciliation and compensation/commission calculation issues to resolution.
• Regional Backup Support: Provide backup coverage for ANZ, SEA, and India Field Sales Operations during leave and peak periods to ensure smooth execution of forecast submissions, pipeline reporting, and sales cadences.
• Data Analysis & Business Insights: Conduct ad-hoc data analysis, prepare QBR/planning materials, monitor CRM data quality for dashboards, and analyze regional sales trends to identify efficiency improvements.
• Knowledge Management: Maintain the APAC Sales Ops wiki, updating process documentation, calendars, directories, and self-service reference materials for regional teams.

Job Requirements

• Bachelor's degree or equivalent with 5+ years of experience in sales operations, sales support/administration, business or data analysis, or a related field.
• Strong Excel skills required; familiarity with CRM tools (Microsoft Dynamics and/or Salesforce) and BI reporting tools (Power BI, Tableau) preferred
• High proficiency in English (written and oral); able to work across multiple APAC markets and time zones
• Strong attention to detail and accuracy, particularly for data entry and forecast/pipeline submissions
• Well organized and reliable; able to manage multiple concurrent requests from different regional stakeholders
• Able to work independently, exercise discretion with confidential sales data, and prioritize under time-sensitive deadlines (e.g., forecast cutoffs)
• Strong written and verbal communication skills; comfortable coordinating with stakeholders across the region