Sales Operations Analyst

INTERSYSTEMS SINGAPORE PTE. LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

INTERSYSTEMS SINGAPORE PTE. LIMITED is seeking an experienced Sales Operation Analyst to organize and manage procedures linked to sales activities in Southeast Asia.

The role provides operational support, manages bids and opportunities, and leads best practice implementation. The candidate will connect functions to close the sales loop, interact with partners and customers, and thrive in a fast-paced environment requiring adaptability, accuracy, and proactive problem solving.

Qualifications

• Experience in Sales Operation, Sales Admin, or similar support roles.
• Strong understanding of the sales process to support the sales team.
• Experience managing high-value bids to tight deadlines.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Manage targeted sales projects from requests to closing, including pricing.
• Identify and manage tender notices for products and services.
• Oversee end-to-end bids from go/no-go to submission.
• Contribute to written proposals in content and presentation.
• Maintain documentation accuracy and CRM data quality.
• Collaborate with APAC and global management for approvals.

Skills

Sales operations

Sales administration

Contract management

Sales process understanding

Attention to detail

Communication skills

Problem solving

Prioritization & risk

Education

Science degree

Contracts bias qualification

Tools

MS Office Suite

Confluence

Pega

Jira

Job description

Job Summary

Experiencedand capable Sales Operation Analyst required to organize and manage variousprocedures linked to sales activities in Southeast Asia. The successfulcandidate will provide operational support, and manage bids and keyopportunities to sales team and management team, and lead the implementation ofbest practice and prospective business insights to assist the business in its healthygrowth and achieve its desired financial objectives.

This position plays an important role not only in connectingdifferent functions to close the sales loop and reach our territory goal internally,but also interact with partners and customers from commercial side to maintaingood communications and relationships externally.

To be successful in this role, the ideal candidate should becomfortable working in a fast-paced environment and have the ability to quicklypivot in response to changes in the business. This role requires a high degreeof adaptability and agility, as well as the ability to handle multiple taskssimultaneously while maintaining attention to detail.

Key Responsibilities

• Respond and manage targeted sales projects from sales requests to closing. This include driving the process forward and complete on time, managing miscellaneous agreements, partner on aboard, tender/RFI/RFPsupports, quotations and pricing proposals, contracts, payment tracking.
• Identifyand manage all public and private tender notices, relevant to the products andservices offered
• Managebids from end-to-end from (bid go/no go) to managing virtual bid teams andinputs from a variety of stakeholders to timely tender submission.
• Format and contribute to the written proposals - both in terms of content and presentation.
• Maintain a high level of attention to detail while following a series of predefined steps to ensure accurate and consistent documentation of salesinteractions.
• Liaisewith APAC and global management team on reviews and collect all approvals.
• Collaborate with cross-functional teams to obtain and integrate necessary information, getsupports to smooth the procedures and enhance productivity.
• Ensure CRM effective utilization, conduct regularreview to ensure data accuracy and completeness, provide user supports, andadvise on the function improvement & enhancement.
• Connect with partners and customers' related functions to handle questions,communications, and business process from commercial level.
• Actas a trusted partner, identify bottlenecks, root cause and gaps fordifficulties, leverage resources to resolve the problems in a timely manner.
• Drive continuous improvementinitiatives, resulting in streamlined processes and increased saleseffectiveness.

Qualifications

• Experience in Sales Operation, Sales Admin, BusinessOperation, Contract Management, or similar support role.
• Good understanding of the sales process to support the sales team.
• Previous experience of managing high value bids to tight deadlines
• Strong attention to detail and the ability to maintain accurate and organized records.
• Excellent communication and interpersonal skills, with the ability to collaboratecross-functionally.
• Creative and solutions-focused problem solver, keen business sense, and ability to identify areas of opportunity,develop solutions, and execute with a high degree of autonomy.
• Skilled at identifying critical factors to consider when making decisions, prioritizing tasks and goals appropriately, and effectively assesses risks and returns.
• High standards for thoroughness, completeness and accuracy, ability to balance multiple tasks without important details falling through the cracks.

Skills and Experience

Science degree or other degree with a commercial andcontracts bias is preferable and professional qualifications relevant to thisrole would be welcome.

Proficient with the MS Office Suite, some experience working withConfluence, Pega and Jira is advantageous.

Knowledge of government contracts and bid processes inHealthcare is a plus but not a must.

Excellent English language skills