Sales Manager (Data Centre)

Bridge Data Centres; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Bridge Data Centres in Singapore is seeking a Sales Manager to drive growth across Asia, managing and nurturing key client relationships within the data center industry. You will ensure client satisfaction, propel revenue growth, and identify opportunities to expand services.

The role requires deep data center market knowledge, outstanding communication, and the ability to build lasting executive-level relationships with C-suite clients.

Qualifications

• Minimum Diploma in business, engineering, or related field; or 7+ years of equivalent experience.
• Proven track record of overseeing global accounts for at least 3 years.
• Experience managing forecasts and sales pipelines.
• Ability to stay composed under pressure and meet tight deadlines.
• Strong communication with executives at all levels, including C-suite.

Responsibilities

• Develop and maintain strong, trust-based relationships with key clients in the colocation/hyperscaler industry.
• Act as the main contact for assigned clients, addressing needs promptly and professionally.
• Regularly assess client satisfaction and resolve issues to protect relationships.
• Lead day-to-day interaction with accounts under the Manager’s portfolio.
• Identify upsell/cross-sell opportunities and develop account plans to maximize revenue.
• Collaborate with sales/technical teams to create customized solutions and forecasts.
• Hunt for new business within the portfolio and manage pipeline and forecast.
• Coordinate with cross-functional teams to meet client expectations and company goals.

Skills

Client relationship management

Account management

Sales strategy

Communication

Leadership

Education

Diploma in business or engineering

Job description

We are looking for a Sales Manager who will be a pivotal figure in shaping our company’s growth strategy in Asia. This role will assume a critical position in managing and nurturing our key client relationships within the data center industry. The Sales Manager will bear the responsibility of ensuring client satisfaction, propelling revenue growth, and pinpointing opportunities to broaden our services. This role demands a profound comprehension of the data center industry, outstanding communication skills, and the capacity to cultivate enduring, robust client relationships.

KEY RESPONSIBILITIES

Client Relationship Management:

• Develop and maintain strong, trust-based relationships with key clients in the colocation/hyperscaler industry.
• Act as the main point of contact for assigned clients, addressing their needs, concerns, and inquiries promptly and professionally.
• Regularly assess client satisfaction and work proactively to resolve any issues or challenges they may face.
• Leads the day-to-day interaction with the accounts under the Manager’s assigned portfolio.

Account Growth and Development:

• Identify opportunities for upselling and cross-selling colocation services to existing clients.
• Collaborate with the sales and technical teams to develop customized solutions that align with client needs and objectives. Create and implement account plans to maximize revenue and profitability from key clients.
• Hunts for new business within the given portfolio
• Manages a pipeline and forecast for the given portfolio.
• Collaborate with cross-functional teams, including technical support, site managers, and finance, to meet client expectations and company goals.
• Provide feedback and insights to enhance product and service offerings.

REQUIREMENTS

• Minimum Diploma in business, engineering, or a related field and/or 7 years of equivalent experience in a similar role.
• Proven track record of overseeing global accounts for at least 3 years.
• Proficiency in the management of forecasts and pipelines.
• Capacity to maintain composure under high-pressure situations, including conflicts and tight deadlines.
• Strong communication skills, enabling effective engagement with individuals at all organizational levels.
• Exudes leadership qualities and executive presence when interacting with C-level executives.