Sales Manager

Accor Hotels; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Sales Manager in Singapore to enhance sales performance and client relationships. This role requires a Bachelor's Degree or Diploma in Hospitality Management and at least 5 years of sales experience. The Sales Manager will focus on achieving sales targets, maintaining client relationships, and executing the hotel’s sales strategy. Excellent communication and customer service skills are essential, along with a commitment to integrity and ethical conduct.

Qualifications

• Minimum 5 years of sales experience in hospitality.
• Proven track record in networking and executing sales calls.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Promote the hotel and support sales opportunities.
• Achieve budget targets and individual KPIs.
• Maintain relationships with clients and negotiate contracts.

Skills

Relationship building

Business development

Sales strategy execution

Customer service

Communication skills

Education

Bachelor's Degree or Diploma in Hospitality Management

Job description

Company Description

Why work for Accor?

Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel perfectly located in the heart of Bugis. Ideal for both business and leisure travellers, our 534 refurbished rooms offer modern comfort and convenience. With four MRT stations nearby, Bencoolen, Bugis, Rochor, and Bras Basah. You'll enjoy seamless access to popular destinations like Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, Bugis MRT provides a direct link to Singapore Changi Airport, making your travel even more effortless. Experience a refreshing stay in a prime central location.

Job Description

The Sales Manager is responsible for promoting the hotel, and, where possible, hotels within the chain in the designated area/region. The role focuses on achieving optimal sales under the best possible conditions for the company while meeting budgetary requirements and individual KPIs.

Key Responsibilities

• Promote the hotel and support chain-wide sales opportunities within the assigned area/region.
• Achieve hotel budget targets and individual KPIs, including room nights, meeting room targets, ADR, and occupancy.
• Visit and maintain relationships with former, existing, and potential clients, focusing on commercial accounts.
• Anticipate business volume by considering hotel occupancy, holidays, weather, events, and local activities.
• Understand guest requirements and ensure services meet their expectations.
• Maintain accurate client and company information in the PMS and provide excellent after-sales service.
• Negotiate rates and contracts with clients, confirm verbal proposals in writing, and follow up on complaints.
• Support the Director of Sales in training and onboarding new team members.
• Monitor competitors’ activities and contribute to market intelligence.
• Execute the hotel’s sales strategy, sell room nights, and maximize revenue while adhering to company policies and ethics.

Qualifications

• Bachelor's Degree or Diploma in Hospitality Management is mandatory
• A minimum of 5 years of demonstrable sales experience in an equivalent capacity is required
• Proven track record in relationship building and business development, including proficiency in prospecting, networking, conducting site inspections, and executing sales calls
• Superior verbal and written communication skills with meticulous attention to detail
• Demonstrated ability to stay current with industry trends and disseminate critical information to all relevant personnel
• Exceptional organizational acumen, with a proven capacity to prioritize and manage multiple high-priority tasks concurrently
• Forward-thinking mindset to anticipate and proactively support evolving business needs
• Unwavering commitment to the highest standards of personal integrity and ethical conduct
• Demonstrated excellence in customer service delivery
• Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorizationdocuments.