Sales Manager

AccorHotel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel chain in Singapore is seeking a Sales Manager responsible for promoting the hotel and achieving sales targets. The ideal candidate will have at least 5 years of sales experience, a Bachelor's degree in Hospitality Management, and a proven ability to build client relationships. This position requires excellent communication and organizational skills, alongside a commitment to high ethical standards. Candidates must be eligible to work in Singapore.

Qualifications

• 5+ years of demonstrable sales experience in hospitality.
• Proven track record in business development and relationship building.
• Legal eligibility to work in Singapore.

Responsibilities

• Promote the hotel and support chain-wide sales opportunities.
• Achieve budget targets and individual KPIs.
• Maintain relationships with clients and negotiate contracts.

Skills

Sales experience

Relationship building

Communication skills

Organizational skills

Customer service

Education

Bachelor's Degree or Diploma in Hospitality Management

Job description

Stay at the award-winning ibis Singapore on Bencoolen,a 4-star hotel perfectly located in the heart of Bugis. Ideal for both business and leisure travellers, our 534 refurbished rooms offer modern comfort and convenience. With four MRT stations nearby, Bencoolen, Bugis, Rochor, and Bras Basah. You'll enjoy seamless access to popular destinations like Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, Bugis MRT provides a direct link to Singapore Changi Airport, making your travel even more effortless. Experience a refreshing stay in a prime central location.

Job Description

The Sales Manager is responsible for promoting the hotel, and, where possible, hotels within the chain in the designated area/region. The role focuses on achieving optimal sales under the best possible conditions for the company while meeting budgetary requirements and individual KPIs.

Key Responsibilities

Promote the hotel and support chain-wide sales opportunities within the assigned area/region..

Achieve hotel budget targets and individual KPIs, including room nights, meeting room targets, ADR, and occupancy.

Visit and maintain relationships with former, existing, and potential clients, focusing on commercial accounts.

Anticipate business volume by considering hotel occupancy, holidays, weather, events, and local activities.

Understand guest requirements and ensure services meet their expectations.

Maintain accurate client and company information in the PMSand provide excellent after-sales service.

Negotiate rates and contracts with clients, confirm verbal proposals in writing, and follow up on complaints.

Support the Director of Sales in training and onboarding new team members.

Monitor competitors’ activities and contribute to market intelligence.

Execute the hotel’s sales strategy, sell room nights, and maximize revenue while adhering to company policies and ethics.

Qualifications

• Bachelor's Degree or Diploma in Hospitality Management is mandatory
• A minimum of 5years of demonstrable sales experience in an equivalent capacity is required
• Proven track record in relationship building and business development, including proficiency in prospecting, networking, conducting site inspections, and executing sales calls
• Superior verbal and written communication skills with meticulous attention to detail
• Demonstrated ability to stay current with industry trends and disseminate critical information to all relevant personnel
• Exceptional organizational acumen, with a proven capacity to prioritize and manage multiple high-priority tasks concurrently
• Forward-thinking mindset to anticipate and proactively support evolving business needs
• Unwavering commitment to the highest standards of personal integrity and ethical conduct
• Demonstrated excellence in customer service delivery
• Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorizationdocuments.