Sales Executive (Japanese Speaking)

JOINTHIRE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics provider specializing in customer service in Singapore is seeking a candidate to manage customer service operations and ensure high standards are maintained. The role requires a diploma or degree in Logistics or Supply Chain Management, along with 2-3 years of sales experience. Candidates must possess excellent communication skills and the ability to work with diverse cultures. Proficiency in Japanese (N1 JLPT) is preferred for liaising with clients.

Benefits

Group medical insurances

Dental & specialist reimbursement

Training & development opportunities

Flexi working time

Telecommuting

Qualifications

• Minimum 2 to 3 years of sales experience in relocation services or logistics.
• Preference for candidates with N1 JLPT proficiency to liaise with Japanese clients.

Responsibilities

• Manage all aspects of customer service.
• Handle inquiries via phone and email.
• Collaborate with overseas relocation team.

Skills

Excellent sales track record

Strong communication skills

Negotiation skills

Outgoing personality

Team player

Education

Diploma/Degree in Logistics or Supply Chain Management

Job description

About Company

Established in 1983, our client is a one-stop logistics provider offering comprehensive customizable logistics solutions such as freight forwarding, warehousing, international express and etc.

Job Description

• Responsible for day-to-day management of all aspects of customer service.
• Attend to general inbound enquiries, requests and feedback received via phone and emails.
• Work well with overseas relocation team to ensure exceptionally high standard of service is being delivered.

Job Requirements

• Minimum Diploma/Degree, preferably with discipline in Logistics or Supply Chain Management.
• Preferably having 2 to 3 years and above in sales experience in relocation services and/or logistics.
• Candidate must have prior “hunter” sales experience with excellent sales track record, strong communication and negotiation skills.
• Candidate must have a pleasant demenour and a positive attitude.
• A team player and able to work with all levels of people with diverse cultures/background.
• Possess an outgoing and affable personality.
• Candidate with at least N1 JLPT proficiency will be preferred, as this position requires liaising with Japanese clients directly.

Compensation

• Working location: Bukit Merah
• Working hours: 8:30am to 5:30pm (Mondays to Fridays) and 8:30am to 12:30pm (Alt Saturday)
• Group medical insurances
• Dental & specialist reimbursement
• Statutory leaves
• AWS
• Flexi working time
• Telecommuting
• Training & development opportunities