Sales Executive, Catering Sales & Event Services

Pan Pacific Orchard, Singapore; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Pan Pacific Orchard, Singapore is looking for a Sales Executive, Catering Sales & Event Services to source, secure and contract local corporate catering and meetings, ensuring timely turnover for quality service delivery.

The role requires a Diploma or above in Sales & Marketing and at least three years of sales experience in wedding, social, lifestyle or local catering & meetings segment and events services. You should be self-motivated and adept at building client relationships.

Qualifications

• Excellent interpersonal and communication skills.
• Self-motivated hunter with ability to build relationships and close deals.
• Experience in wedding, social, lifestyle or local catering & meetings segments and events services.

Responsibilities

• Source local catering and meeting leads and convert them into revenue.
• Work with the sales team to achieve hotel revenue goals.
• Explain and sell services and facilities to clients with strong product knowledge.
• Manage event processes from initial lead to post-event follow-up and handoff to operations.
• Upsell packages and creative food and beverage offerings to maximize revenue.

Skills

Interpersonal skills

Communication skills

Education

Diploma or above in Sales & Marketing

Job description

At Pan Pacific Orchard, Singapore, we are creating more than a hotel. We are shaping an Urban Oasis where nature, design and people come together to create meaningful experiences.

Recognised as one of the World’s Most Beautiful Hotels by Prix Versailles, our award-winning destination along Orchard Road was designed by acclaimed architects WOHA to redefine modern hospitality through biophilic design, emotional connection and purposeful luxury.

Every corner of the hotel has been thoughtfully crafted to inspire. From the lush Forest Terrace and Mediterranean flavours at Mosella, to the elevated wine experiences at Park90 and the iconic Claymore Ballroom amongst the clouds, the hotel is brought to life by passionate individuals who genuinely care.

We are looking for talents who believe hospitality is more than service. It is about creating calm within the city, building sincere human connections and crafting experiences guests will remember long after they leave.

The Role

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Sales Executive, Catering Sales & Event Services is responsible to source, secure and contract local corporate catering and meetings and ensuring that business is turned over properly and in a timely manner for quality service delivery. He/She is expected to achieve catering revenue goals by actively securing, up-selling each event for revenue maximization.

Our Expectations

• Work closely with the sales team to generate local catering and meeting leads with close follow-up and monitoring of leads leading to conversion.
• Identify, qualify and solicit new or repeated local catering and meeting business to achieve personal and hotel revenue goals.
• Maintain a high level of product and service knowledge in order to be able to explain and sell services and facilities to clients.
• Actively supports and execute group or hotel wide sales initiatives / promotions. Uses negotiating skills and creative selling abilities to close deals.
• Maximize revenue by up‑selling packages and creative food and beverage.
• Follow through the event management flow process from the initial stage until the end of the event or group departure.
• Serve customers’ by understanding their needs and recommending appropriate features and services that best meet their needs and exceed their expectations.
• Verify events’ arrangement with the clients and ensure that information is thoroughly cascaded and shared with the Operations team.

Talent Profile

We are looking for a self-motivated 'hunter' with excellent interpersonal and communication skills as well as good understanding of the wedding and social segments in the market. You should have an eye for detail yet creative and nimble with ability to adapt to ever changing requirements and needs of customers. If you possess a Diploma or above in Sales & Marketing and have at least three years of sales experience in wedding, social, lifestyle or local catering & meetings segment and events services.

We are also dedicated to providing equal employment opportunities, including for individuals with disabilities.