Sales Coordinator

Pan Pacific Orchard, Singapore; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Pan Pacific Orchard Singapore is seeking a highly organized Sales & Marketing Coordinator to support the team with administrative duties and the drafting of sales proposals and agreements. You will prepare expenses and coordinate and follow-up on assigned tasks.

Join a dynamic team and help manage meetings, update reports, handle vendor communications and assist in pre‑trip and post‑trip processes, while ensuring high standards of service and accuracy.

Qualifications

• Minimum Professional Certificate in Business Administration.
• Strong administrative skills and attention to detail.
• Ability to support the Sales & Marketing team with proposals and agreements.

Responsibilities

• Oversee general administration and full spectrum of sales & marketing administrative tasks.
• Coordinate and arrange meetings, including room bookings and dictation.
• Assist with purchase orders, stock requisitions and vendor communications.
• Prepare proposals, contracts and reports ensuring accuracy and completeness.
• Support monthly action plans, month-end reports and expense claims.
• Coordinate internal sales support and promotions for events and F&B.

Skills

Administrative skills

Sales support

Tele-sales

Vendor coordination

Event coordination

Education

Professional Certificate in Business Administration

Tools

Opera Sales & Catering

Job description

At Pan Pacific Orchard, Singapore, we are creating more than a hotel. We are shaping an Urban Oasis where nature, design and people come together to create meaningful experiences.

Recognised as one of the World’s Most Beautiful Hotels by Prix Versailles, our award-winning destination along Orchard Road was designed by acclaimed architects WOHA to redefine modern hospitality through biophilic design, emotional connection and purposeful luxury.

Every corner of the hotel has been thoughtfully crafted to inspire. From the lush Forest Terrace and Mediterranean flavours at Mosella, to the elevated wine experiences at Park90 and the iconic Claymore Ballroom amongst the clouds, the hotel is brought to life by passionate individuals who genuinely care.

We are looking for talents who believe hospitality is more than service. It is about creating calm within the city, building sincere human connections and crafting experiences guests will remember long after they leave.

The Role

Join the amazing team at Pan Pacific Orchard, Singapore to grow your hospitality career!

The Sales Coordinator is responsible for the general office and administrative duties to support the Sales & Marketing Team. He/She is also responsible for assisting the sales team in basic administrative duties including drafting of sales proposals and agreements, prepare expenses and coordinate and follow‑up on assigned tasks.

Our Expectations

• Oversee the general administration functions and manage full spectrum of sales & marketing administrative including filing, sending emails, typing, copying, distributing mails etc.
• Coordinate and arranging meetings with the concerned parties including booking of function room and meeting dictation.
• Assist with the processing of purchase orders and stock requisitions.
• Ensures compliance with data entry standards and ensure integrity of database.
• Ensure work tasks are completed on time and meet appropriate quality standards and consistency.
• Prepare and review written documents such as proposals, contracts, reports, meeting minutes etc to ensure accuracy and completeness.
• Assist in the updating or preparation of monthly action plan or month end report.
• Assist with the preparation of department expense claims.
• Giveaways and stationeries inventory management.
• Communicate and follow‑up with vendors on assigned events and tasks.
• Assist with the preparation of pre‑trip call schedule, post trip expense claims.
• Assist to coordinate any HR related activities for the department.
• Assist in conducting marketing intelligence as required.
• Participate in the sales blitzes as required.
• Conduct tele‑sales for business leads solicitation.
• Attend to incoming calls with proper qualification and assign calls to the right contact point.
• Conduct hotel tours for clients.
• Attend to guest queries for walk‑ins and incoming calls.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Booking creations in the Opera Sales & Catering.
• Coordinate all internal sales support and any special rooms or food & beverage (including catering) promotions that may occur from time to time.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Partake, coordinate and attend any in‑house events including RSVP, attendance list etc

Talent Profile

We are looking for a highly organized and motivated individual with minimum Professional Certificate in Business Administration to join our team as a Sales & Marketing Coordinator. If you possess strong administrative skills and a desire to grow within the sales & marketing field, particularly in the hospitality industry.

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.