The Business Development Executive is responsible for all sales activities of Goodrich’s products, from lead generation through close. She/he works within the sales and support teams for the achievement of customer satisfaction, revenue generation and long-term goals in line with company vision, mission and values.
Job Description
- Develop existing and new client relationships, enquiries and projects
- Market, promote & educate customers such as turnkey interior designers, QS, renovation contractors, end users etc.
- Maximize all opportunities in the process to close a sale and acquire market share from competitors
- Cooperate within Sales, and with Product, QS, Customer Support and Operations to achieve revenue goals and customer satisfaction
- Achieve/exceed set target such as:
- Sales target - achieve target with profitable margin
- No. of new accounts
- Collections and Accounts Receivables goals
- Product mix sales
- Gather and report on market intelligence, such as trends, competitors' activity & customer needs and demands
- Update the CRM or Project Registration system and maintain accurate and up-to-date records of prospecting activities, sales calls, presentations and follow-ups
- Prepare updates on sales and project pipelines
- Conduct site visits, attend site meetings and resolve site issues
- Able to draft quotation, write introductory letters, read drawings and perform measurement to estimate quantity
- Uphold the good image of company by adhering and observing company's core values, company policies, procedures and business code of conduct and ethics
- Comply with ISO and safety, health and environmental procedures
- Support Reporting Person to coach fellow team members or win projects
- Participate proactively in all company’s activities, such as sales and product meetings, company functions, customer events and inventory stock-take